A leading healthcare service provider in Manila is seeking a Licensed Registered Pharmacist to handle patient and provider inquiries. The role requires at least one year of BPO healthcare experience and strong English communication skills. Candidates must comply with regulatory standards and maintain professionalism in client interactions. This is an onsite position in Taguig, offering a full-time schedule.
Qualifications
Minimum of 1 year BPO Healthcare experience preferred.
Willing to work onsite in Taguig.
Responsibilities
Handle patient or provider inquiries related to medications, prescriptions, or healthcare benefits.
Verify and interpret prescription information and healthcare data.
Ensure accurate processing of pharmacy-related transactions or documentation.
Comply with regulatory and company standards for handling confidential medical information.
Collaborate with healthcare professionals and internal teams to resolve complex issues.
Maintain a high level of professionalism and empathy in all client interactions.
Skills
Excellent English communication skills
Customer-service oriented
Strong analytical skills
Attention to detail
Education
Licensed Registered Pharmacist (RPH)
Bachelor's degree
Job description
On-site - Manila 1-3 Yrs Exp Bachelor Full-time
Job Description
Handle patient or provider inquiries related to medications, prescriptions, or healthcare benefits
Verify and interpret prescription information and healthcare data
Ensure accurate processing of pharmacy-related transactions or documentation
Comply with regulatory and company standards for handling confidential medical information
Collaborate with healthcare professionals and internal teams to resolve complex issues
Maintain a high level of professionalism and empathy in all client interactions
Licensed Registered Pharmacist (RPH) in the Philippines
Minimum of 1 year BPO Healthcare experience (Preferred)
Excellent English communication skills – both written and verbal
Willing to work onsite in Taguig
Strong analytical skills and attention to detail
Customer-service oriented with a commitment to quality