PH Registered Nurse Team Lead — Hybrid & Night Shift

TASQ Staffing Solutions; Taguig; Hybrid; PHP 446.400 - 669.600; Vollzeit

Zusammenfassung

TASQ Staffing Solutions is looking for a PH Registered Nurse Team Lead in McKinley West, Taguig. The role is hybrid, requiring on-site work during training followed by a mix of on-site and work-from-home days.

The candidate must hold a Nursing Degree and an active PHRN license, with at least 2 years of experience in a clinical leadership role, ideally familiar with metrics like CSAT and NPS.

Qualifikationen

• Active PHRN license required.
• Minimum of 2 years experience in a medical/clinical account.

Aufgaben

• Lead a team of nurses in a clinical setting.
• Monitor and report metrics such as CSAT, NPS, AHT, and FCR.

Kenntnisse

Team leadership

Handling metrics

Communication skills

Ausbildung

Nursing Degree

Jobbeschreibung

PH Registered Nurse Team Lead (McKinley West Taguig) | Hybrid

Job Openings PH Registered Nurse Team Lead (McKinley West Taguig) | Hybrid

About the job PH Registered Nurse Team Lead (McKinley West Taguig) | Hybrid

About the job: PHRN Team Lead (McKinley West Taguig) | Hybrid

Work Setup: Amenable to working on-site during training (2-3 months), Hybrid work arrangement (3 days on-site, 2 days WFH)after training

Location: McKinley West, Taguig

Shift: Night Shift

Nature of Work: Voice

Requirements:

• Nursing Degree
• Should have an active PHRN license
• Must have experience handling a team for a minimum of 2 years in medical/clinical account (Global Support)
• Metrics/KPIs: Preferably with experience handling/monitoring metrics, e.g., CSAT, NPS, AHT, FCR