Pet Care Sales & Customer Experience Specialist

WHR Global Consulting; Laguna; On-site; PHP 200,880 - 312,480; Full time

Job summary

WHR Global Consulting in Laguna, Philippines, is seeking a Pet Care Store Advisor to ensure every customer interaction results in a highly positive experience that drives sales, loyalty, and growth. The role encompasses selling, merchandising, inventory control, cashiering and overall store operations.

You will learn products, participate in trainings, and develop product knowledge while meeting service and sales targets in a fast-paced retail setting.

Qualifications

• Provide outstanding customer service in a pet care retail environment.
• Achieve monthly sales targets through upselling and cross-selling.
• Maintain inventory accuracy and shelf management.
• Handle cashiering and POS transactions accurately.
• Attend product training and develop product knowledge.

Responsibilities

• Greet customers and provide product information.
• Maintain shelves, monitor inventory, and coordinate deliveries.
• Process sales transactions and ensure high service standards.
• Keep store clean and uphold premium appearance.
• Participate in store improvement programs and initiatives.

Skills

Customer service

Sales & upselling

Inventory management

Cashiering

Product knowledge

Communication skills

Tools

POS system

Job description

WHR Global Consulting in Laguna, Philippines, is seeking a Pet Care Store Advisor to ensure every customer interaction results in a highly positive experience that drives sales, loyalty, and growth. The role encompasses selling, merchandising, inventory control, cashiering and overall store operations.

You will learn products, participate in trainings, and develop product knowledge while meeting service and sales targets in a fast-paced retail setting.