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OCS Philippines is seeking a Pest Control Manager to lead nationwide operations and the business development team, driving sales goals, client loyalty, and exceptional service across the country. You will design regional strategies, ensure compliance with laws, train supervisors, and oversee service delivery, inventory, and people initiatives, reporting to senior management.
Ideal candidates have a Bachelor’s degree (Entomology preferred), 7–10 years in operations, and willingness to travel
We are looking for a Pest Control Manager. Responsible for leading and developing the nationwide operations and business development team. He/she helps achieve sales and revenue goals, client loyalty, and retention, as well as ensure the team is providing exceptional service to our clients. He/she will have primary responsibility for providing leadership and consistent execution of the operational, inventory, and people-related initiatives across the assigned region.
Designs and implements strategies to meet regional and corporate objectives. Monitors practices to ensure consistency and compliance.
Evaluates branch service procedures to ensure consistent delivery of pest control services in Nationwide. Provides regular feedback to the Operations Director, Managing Director, and other departments.
Ensure compliance with national, provincial, city, and municipal laws and ordinances.
Conducts routine audits at the branch level to ensure compliance with environmental stewardship, safety requirements, service procedures, storage, and disposal guidelines.
Trains supervisors to facilitate training programs for new pest technicians and ongoing training for all technicians. Ensures appropriate tracking measures are in place.
Supports the development and execution of effective sales and marketing strategies.
Observes and evaluates technician service delivery to ensure quality service is being delivered.
Provides field testing and evaluation of new pest control products and technologies.
Analyses customer satisfaction data and helps create an appropriate service action plan.
Other duties assigned by management.
Bachelor's degree holder
Preferably Entomologist
Ability to travel 50-75% of the time.
Minimum of 7-10 years of relevant operations experience within a customer-focused, people-driven industry.
The highest level of integrity and a strong sense of personal accountability for business performance and for accomplishing the goals of the organization.
Proven track record in developing people and operating in a matrix environment.
Strong attention to detail and willingness to learn.
Ideal candidates would preferably have experience in the same industry.
Must be organised and keen to detail.
Additional certifications and licences are a plus.
Top Operations Role in Pest Control Secondary Soft Services - Cleaning