Performance Management Partner

NCC Group Philippines; Manila; On-site; PHP 1,800,000 - 2,400,000; Full time

Benefits offered by this job

Transportation and rice allowances

Night differential, overtime pay and H

13th-month pay and bonus

Day-1 HMO healthcare coverage

Outpatient medicine reimbursement

Group life insurance

EAP 24/7 confidential counselling

Generous vacation and sick leave

Special Time Off

Company share plan

Job summary

NCC Group Philippines is seeking a Performance Management Partner in Taguig City, Metro Manila, to lead mid-year and year-end performance review cycles and OKRs with strong governance and timely execution. You will collaborate with the people team and Workday to configure processes, manage timelines, communications, and reporting, ensuring data accuracy and a consistent employee experience across cycles.

This role requires outstanding stakeholder management and the ability to coordinate HR,

Qualifications

• Experience in HR operations, talent, performance management or related people process role.
• Experience in a wider reward role including benefits compensation etc.
• Strong understanding of performance management cycles and annual review processes.
• Experience working with Workday, including process coordination, testing or system setup in partnership with technical teams.

Responsibilities

• Lead the end-to-end delivery of mid-year and end-of-year performance review cycles with governance and timely execution.
• Develop and manage the annual performance process timetable and milestones.
• Partner with GTS and Workday teams to configure and launch performance review processes in Workday.
• Own the communication plan for each cycle, drafting launch materials and manager guidance.
• Serve as central contact for queries, resolving issues or escalating as needed.
• Monitor cycle progress and completion rates; identify risks and follow up.
• Produce regular reporting and dashboards on completion statistics and trends.
• Collaborate with People Partners and leaders to ensure timelines and requirements are understood.
• Ensure data quality, process compliance and a consistent employee experience.
• Identify opportunities to improve processes, documentation and user experience.

Skills

HR operations

Performance management

Workday

Stakeholder management

Data accuracy

Governance

Communication

Tools

Workday

Job description

Job Description

Department: HR

Location: PHL Manila

Performance Management Partner

Location: Taguig City, Metro Manila – 2 days per week onsite

The Performance Management Partner is responsible for leading and coordinating NCC Group's mid-year and end of year performance review processes including OKR's. This role ensures that each cycle is planned, launched, communicated, monitored and completed effectively, with a strong focus on process governance, stakeholder engagement and data accuracy. Working closely with the people team, people managers, colleagues, GTS and Workday teams, the role oversees system setup, communications, timelines, issue resolution and reporting to deliver a smooth and consistent performance management experience.

Key Responsibilities

• Lead the end-to-end delivery of the mid-year and end of year performance review cycles, ensuring clear governance, robust planning and timely execution.
• Develop and manage the annual performance process timetable, key milestones and launch activities.
• Partner with GTS and Workday teams to configure, test and launch performance review processes in Workday, ensuring workflows, eligibility rules, templates and deadlines are set correctly.
• Own the communication plan for each cycle, including drafting launch materials, manager guidance, employee communications, reminders, FAQs and key messages for the people team and key business stakeholders.
• Act as the central point of contact for performance review process queries, resolving issues or escalating them appropriately to relevant teams.
• Monitor cycle progress and completion rates throughout the review window, identifying risks, delays and areas requiring additional follow-up.
• Produce regular reporting and dashboards on completion statistics, status updates and key trends for people team leadership and other key stakeholders.
• Work with People Partners, People Services and business leaders to drive understanding of timelines, responsibilities and process requirements.
• Ensure data quality, process compliance and a consistent employee experience across the performance review cycle.
• Identify opportunities to improve the performance management process, documentation, reporting and user experience for future cycles.

Skills, Knowledge & Expertise

• Experience in HR operations, talent, performance management or a related people process role.
• Experience in a wider reward role including benefits compensation etc.
• Strong understanding of performance management cycles and annual review processes.
• Experience working with Workday, including process coordination, testing or system setup in partnership with technical teams.
• Ability to manage multiple deadlines and stakeholders in a structured and organised way.
• Strong written communication skills, with the ability to create clear and effective process communications for different audiences.
• Strong analytical and reporting skills, including experience producing completion statistics and management updates.
• High attention to detail and a focus on process accuracy, governance and continuous improvement.
• Confident stakeholder management skills, with the ability to work across HR, technology and business teams.

Ways of working

• Focusing on Clients and Customers.
• Working as One NCC.
• Always Learning.
• Being Inclusive and Respectful.
• Delivering Brilliantly.

At NCC Group, our mission is to create a more secure digital future. That mission underpins everything we do, from our work with our incredible clients to groundbreaking research shaping our industry. Our teams' partner with clients across a multitude of industries, delving into, securing new products, and emerging technologies, as well as solving complex security problems. As global leaders in cyber and escrow, NCC Group is a people-powered business seeking the next group of brilliant minds to join our ranks.

Our colleagues are our greatest asset, and NCC Group is committed to providing an inclusive and supportive work environment that fosters creativity, collaboration, authenticity, and accountability. We want colleagues to put down roots at NCC Group, and we offer a comprehensive benefits package, as well as opportunities for learning and development and career growth. We believe our people are at their brilliant best when they feel bolstered in all aspects of their well-being, and we offer wellness programs and flexible working arrangements to provide that vital support.

Job Benefits

• Transportation and rice allowances
• Night differential, overtime pay and holiday pay
• 13th-month pay and performance-based bonus plan
• Day-1 HMO healthcare coverage for you and dependents
• Outpatient medicine reimbursement
• Group life insurance, accidental death & disability cover
• Employee Assistance Program (EAP) with 24/7 confidential counselling
• Generous vacation and sick leave, available from Day 1
• Special Time Off: Take time off for those big moments in life, like getting married/civil ceremony, becoming a grandparent, and welcoming home a new pet.
• Company share plan & Sharesave scheme allowing discounted share purchase through monthly savings

Please note that this role involves mandatory pre-employment background checks due to the nature of the work NCC Group does. To apply, you must be willing and able to undergo the vetting process.

We are committed to diversity and flexibility in the workplace.