People Consulting_WFM _Manager

Ernst & Young Advisory Services Sdn Bhd; Taguig; On-site; PHP 1,200,000 - 2,400,000; Full time

Job summary

EY Philippines invites seasoned professionals to join EY GDS Philippines as Workforce Software Manager in People Consulting. You will lead engagements, guide delivery teams, and drive payroll technology solutions across global client environments.

The ideal candidate has 12–16 years in Workforce Software, holds relevant certifications, and demonstrates strong stakeholder management, analytical skills, and cross‑cultural collaboration. Travel may be required.

Qualifications

• 12–16 years of experience in Workforce Software.
• 8–10 years of experience in Workforce Software modules.
• Workforce Software Certifications: PT101 and PT102 mandatory.
• Proven consulting experience on global client projects.
• Experience in team management; guidance on payroll processes.
• Strong analytical and problem-solving skills.
• Excellent verbal and written communication abilities.
• Client-focused mindset with attention to detail.

Responsibilities

• Deliver on project engagements and lead client working sessions.
• Lead full life cycle activities for Workforce Software projects.
• Advise delivery teams during Build and Test activities.
• Ensure compliance with regional policies and organizational standards.

Skills

Workforce Software

Payroll Knowledge

Project Leadership

Global Payroll

Client Engagement

Stakeholder Management

Tools

Workforce Software Policy Editor

Job description

E(Y)‑GDS Philippines – People Consulting (PC) – Workforce Software (WFS) - Manager

Your Key Responsibilities

• Contribute to the firm’s growth and development in a variety of ways, including successfully delivering on project engagements, leading and facilitating client working sessions, providing expertise and leadership in knowledge area, supporting sales and business development pursuits and assisting in framing and positioning extension and project expansion work at existing clients
• The Workforce Software Manager will be responsible for:
  • Participating in full life cycle activities
  • Ensure the product is designed to meet the business requirements
  • Serve as Functional or Technical lead depending on project size and skill set
  • Collaborate with Process Specialist during discovery workshops
  • Advise project delivery team during Build and Test activities
  • Serve different roles as per project scope and requirements such as Engagement Manager, Application Architect, Process & Best Practice Consultant and Application Consultant
  • Ensure compliance with regional policies and organizational standards
  • Drive effective client communication and delivery cadence; build strong relationships with clients and project counterparts across global locations. Proactively manage risks and ensure excellent client and stakeholder feedback
  • Perform role of counsellor and coach, define and set goals, conduct performance reviews and ensure ongoing learning and development of the team

Skills and attributes for success

• High integrity, strong work ethic, and commitment to thriving in a dynamic and evolving environment
• Ability to manage ambiguity, demonstrate structured problem‑solving, and proactively identify improvement opportunities
• Strong communication, storytelling, and presentation skills (written and verbal)
• Cross‑cultural awareness and ability to work effectively across geographies and time zones
• High energy levels, agility, adaptability, and continuous learning mindset
• Open to national and international travel for client engagements as approved under EY and country‑specific travel advisory guidelines

Qualifications

• 12‑16 years of experience
• Minimum 8‑10 years of experience in Workforce Software (Time & Attendance, Job Scheduling, Integrations, ACT, Reports, etc.)
• Workforce Software Certifications:
  • PT101 – Workforce Software Fundamentals (Mandatory)
  • PT102 – Workforce Software T&A Configuration Certification (Mandatory)
  • PT103 – Workforce Integrations (Good to have)
  • PT120 & 125 – Workforce Database and Reports (Good to have)
  • PT141 – Workforce Job Scheduling (Good to have)
• Proven hands‑on experience in Workforce Software Modules using the Workforce Software Policy Editor.
• Strong functional understanding of Workforce Software business processes
• Experience of working in a consulting environment on global client projects
• Experience in team management; providing advice and guidance on client projects related with Workforce Software processes and systems
• Strong analytical and problem‑solving skills
• Excellent verbal and written communication abilities
• Client‑focused mindset with attention to detail

Ideal Additional Qualifications

• Expertise in creating BRDs, SDDs, global process documentation, work instructions, and control narratives
• Demonstrated technical proficiencies in Workforce Software; take a practical/business driven approach to solving complex global payroll client challenges
• Led Workforce Software project work streams from planning through to implementation – managing project resources and budgets effectively
• Exposure to Workforce Software or HR transformation initiatives enabled by cloud and digital technologies
• Ability to review current processes to identify key metrics to evaluate operational performance compared to internal performance objectives and Payroll industry leading practices benchmarks
• Facilitate and support the client in movement of the payroll delivery to a 3rd party outsource provider - developing a strong governance model to drive the vendor performance and delivery of services
• Experience working closely with global payroll vendors such as ADP, SAP, Workday and third‑party payroll providers will be an added advantage.
• Experience of working with a Big 4 consulting firm.

What We Look For

• Professionals who are independent, self‑motivated, proactive, results‑oriented and able to provide a high level of customer satisfaction through the delivery of world‑class support services. Apart from day‑to‑day activities, the candidate is expected to be involved in strategic planning to grow the team.
• Technical experts with commercial acumen, relevant experiences and high degree of enthusiasm to adapt and learn in a fast‑moving environment.
• Professionals who are willing to work in an environment of continual professional development, drive to take on new responsibilities and projects and work experiences with clients across geographies.

We are an equal opportunity employer and are committed to Diversity, Equity & Inclusion.