Payroll Specialist I

ADP; Makati; On-site; PHP 500,000 - 900,000; Full time

Job summary

Automatic Data Processing, Inc. is seeking a payroll specialist to manage payroll and audit activities for multiple Canadian clients from our Makati office. You will schedule and run client payrolls per SOPs and keep real-time records for accurate reporting.

The role requires strong client service and advanced MS Office skills, with a proven ability to translate data into actionable processes. Excellent communication and analytical abilities are essential to ensure compliance and service

Qualifications

• Minimum 5 years Canadian payroll processing experience.
• Minimum 5 years client service experience.
• Advanced Internet and MS Office Skills (Word/Excel) required.
• Excellent communication and analytical skills with the ability to translate analytical findings into actionable solutions.
• Excellent customer service skill.

Responsibilities

• Responsible for the payroll and audit function for multiple clients.
• Schedule and run assigned client payrolls following SOPs.
• Maintain accurate client and employee records in real time.
• Balance payrolls for year-end and remit third-party payments on due dates.
• Perform quarterly and year-end audits and reporting.
• Provide statutory payroll information to clients and resolve issues with internal support.
• Initiate pre/post production calls with clients.

Skills

Canadian payroll processing

Client service

MS Excel

MS Word

Communication skills

Analytical skills

Tools

MS Word

MS Excel

Job description

Responsible & fully accountable for the payroll & audit function of multiple clients. Responsible for scheduling and running the assigned client payrolls by following standard operating procedures. Maintains complete, accurate and timely client and employee records based on real time requests. Maintains complete and accurate client profile notes as well as processing instructions for each client. Balance respective payrolls based on year end calendar and remit all Third Party Remittances by defined due dates, complete all Year End balancing, filing & respective reporting. Utilize all internal tools & defined processes to ensure optimal productivity, service excellence and make recommendations for best practices to customers. Initiate pre and post production calls with clients. Performs quarterly & year-end audits including file. Answer client calls (dedicated clients, as well as other clients). Provide critical and accurate statutory information to clients in the payroll area, such as tax filing. Use the various knowledge bases, resource materials and appropriate websites to locate answers and solutions for issues. Work with internal technical support, various production departments and additional ADP Service hubs as needed to identify a resolution.

Minimum 5 years Canadian payroll processing experience. Minimum 5 years client service experience. Advanced Internet and MS Office Skills (Word/Excel) required. Excellent communication and analytical skills with the ability to translate analytical findings into actionable solutions/processes. Excellent customer service skill.

A little about ADP:

ADP is a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.

Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:

ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.

Ethics at ADP:

ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.