Payroll Senior Associate (Vietnamese Speaker)

Strada; Quezon City; On-site; PHP 670,000 - 1,004,000; Full time

Job summary

Strada in Manila is seeking a Payroll Senior Associate with 2-3 years of payroll experience to manage end-to-end Vietnam payroll processing and support statutory reporting. You will handle data management, customer service tasks, and cross-team collaboration while upholding Strada's security standards.

The role requires Vietnamese language fluency, strong MS Office skills, and English communication. A global, people-first environment with growth opportunities awaits.

Qualifications

• 2-3 years relevant experience administering Payroll.
• Knowledge of country-specific legislation and tasks.
• Ability to support data management and customer service activities

Responsibilities

• Independently process Vietnam payroll End to End to ensure delivery per calendar and KPIs.
• Support Statutory and Year End Reporting to the calendar and KPIs.
• Advise clients on payroll queries using country-specific knowledge.
• Transfer knowledge to Apprentices and Associates on data management or customer service.
• Ensure tickets and calls are responded to within SLA and high standards.
• Support system maintenance testing and liaise with third parties.

Skills

MS Excel

Word

PowerPoint

Vietnamese Speaker

Excellent English

Education

BA/BS in business-related field

Tools

Workday

SAP

PeopleSoft

Job description

Join us on a journey of endless possibilities

At Strada , possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact.

With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter.

Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best.

Learn more at www.stradaglobal.com

PAYROLL SENIOR ASSOCIATE (VIETNAM)

Main Responsibilities

• Independently process Vietnam payroll End to End to ensure they are delivered as per the agreed processing calendar(s) and to the agreed KPIs and/or independently perform Data Management or Customer Service activities as per the agreed calendar and KPIs

• Support Statutory and Year End Reporting to the agreed calendar(s) and to the agreed KPIs

• Use Payroll expertise to advise upon client queries/issues and ensure a strong understanding of country specific legislation and tasks

• Support and knowledge transfer Apprentices and/or Associates on Data Management or Customer Service activities

• Ensure Tickets and Calls are responded within SLA timescales and to a high standard

• Support System Maintenance Testing

• Liaise and transact with Third Parties

• SOC Controls completed on time and with the necessary evidence

• Support and contribute to root cause analysis to ensure details are accurate and that feasible preventative measures are suggested to limit any reoccurrence

• Conduct Knowledge Transfer sessions and ensure the audience has understood and can put into practice

• Maintenance of DWIs to ensure processes are up to date and reflective of the service

• All system issues/defects are reported correctly, and tickets are logged with the necessary details and evidence so Application Services and/or Products can investigate

• Highlight to Service Manager any deviations from the standard scope of service

• Ability to recognize and deal appropriately with sensitive and confidential information

• Time Recording to be completed accurately and on time

• Strada Security Standards are adhered and followed

• Contribute to team meetings and raise any issues immediately to your Service Manager

• Ensure you are up to date with all Strada HR announcements and communications

• Build good relationships with all lines of businesses where appropriate

• Update internal stakeholders, when needed, in a timely and accurate way

• Participates in projects and activities as needed and assigned

REQUIRED EXPERIENCE

Professional / Job Experience

• Strong knowledge of MS Office tools such as Excel, Word, and PowerPoint

• Flexibility to support a global and fast paced environment

• Attention to detail

• Vietnamese Speaker (Native / Fluent)

• Excellent English written and verbal skills

• Self-motivated and a willingness to learn

• Ability to collaborate and work in a team environment, as well as independently while adhering to processes and procedures

Education and Training

Essential

• BA/BS in a business-related field such as Accounting, Human Resources, Business Administration, or equivalent combination of education & experience

• 2-3 years relevant experience administering Payroll or Health & Welfare/Benefits in an HR consulting, HR Outsourcing or Corporate environment.

• HRIS knowledge: Workday, SAP, or PeopleSoft knowledge preferred

At Strada, our values guide everything we do:

Strada is dedicated to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and supported. We believe that embracing differences strengthens our teams and drives innovation and success.

Benefits

At Strada, we support your whole self—offering a range of benefits for your health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more.

All offers are contingent on successful completion of background checks, where permitted by law and as appropriate for the role. These may include identity, education, employment, and in some cases, criminal history verification, checks against global watchlists, credit reports, and/or drug testing. You’ll be informed of the specific checks applicable to your role and location during the recruitment process.

Our commitment to Diversity and Inclusion

Strada is dedicated to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and supported. We believe that embracing differences strengthens our teams and drives innovation and success.

Diversity Policy Statement

Strada is an Equal Opportunity Employer and prohibits discrimination based on legally protected characteristics. We actively support the advancement of underrepresented groups and provide reasonable accommodations for disabilities and religious practices. Applicants may request a reasonable accommodation by contacting their recruiter.

Authorization to work in the Employing Country

To be considered, you must have current and future work authorization in the country where you’re applying, without the need for visa sponsorship by Strada.

Please note: This job description does not limit Strada’s right to assign or reassign responsibilities, including to subsidiaries, partners, or future business purchasers.

We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

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