Payroll Officer - AU Experience Required (Philippines-based) - Remote

Employment Hero; Manila; Remote; PHP 2,175,000 - 3,480,000; Full time

Benefits offered by this job

Remote-first environment

ESOP (Employee Share Options)

Generous parental leave

Home office allowance

Learning & development opportunities

Job summary

Employment Hero is hiring a Payroll Specialist to join our international payroll team and deliver accurate, timely payroll for Australian clients while maintaining top-tier client service and compliance. The role operates in a remote-first environment with a 5-day shift from 6:30am to 3:30pm PH time, aligned to Australian business hours.

You will collaborate with payroll partners and clients to provide a seamless payroll experience, support queries, and ensure strict information security

Qualifications

• 1–4 years of payroll, accounting or finance experience with hands-on Australian payroll knowledge.
• Familiarity with Fair Work, superannuation, tax and other Australian payroll regulations.
• Strong attention to detail and accuracy; proficient in Excel for payroll data.
• Excellent written and verbal communication skills with a customer service mindset.

Responsibilities

• Deliver accurate, timely payroll processing and reporting for Australian clients with high accuracy.
• Serve as a trusted advisor, handling queries, adjustments, and compliance issues.
• Ensure adherence to Australian payroll regulations, information security guidelines, and partner collaboration.

Skills

Attention to detail

Customer service mindset

Written and verbal communication

Remote-first work adaptability

Continuous learning

Tools

Excel

Job description

Who we are

Employment Hero is on a mission to make employment easier and more valuable for everyone around the world. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution. Since launching in 2014, we've grown from startup to global scale, reaching a valuation of over $2 billion and building a presence across six countries, with even more growth ahead. We now serve over 350,000 SMEs, pay more than 3 million employees, and support a growing pool of job seekers finding their next role through our platform.

The EH Way

At Employment Hero, we’re proud of our unique DNA, which we call The EH Way.

1. We are Mission First - Our Mission determines what we work on, where we invest, and where we focus. Every decision runs through a single filter: does this accelerate our Mission?
2. We are Remote First - we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy
3. We are AI First - we are committed to using AI to accelerate our mission; AI is not just a tool, it’s a fundamental part of how we operate, innovate, and scale
4. We Live by Our Values - we role model our values 100% of the time
5. We Expect High Performance - we set a high standard and we’re not satisfied with being average

This role

As a Payroll Specialist, you’ll be working with our international payroll team and will be instrumental in shaping the delivery of accurate, timely payroll for our Australian clients while providing excellent client service and ensuring compliance with all local regulations and security standards. Working hours: Full Time position for a full 5-day day shift working arrangement from 6.30am - 3.30pm PH Time (aligned with Australia)

Your key focus areas will be

• Deliver accurate, timely payroll processing and reporting for Australian clients with 100% accuracy.
• Act as a trusted advisor to build long-term relationships and handle queries, adjustments, and compliance issues.
• Ensure strong adherence to Australian payroll regulations, information security guidelines, and partner collaborations.

This will include

• Processing and reviewing payroll for Australian businesses with 100% accuracy
• Preparing payroll reports and ensuring timely submission
• Assisting clients with payroll queries, adjustments, and compliance issues
• Working closely with payroll partners and clients to ensure a seamless payroll experience
• Building long-term relationships with clients and becoming their trusted payroll advisor
• Identifying and reporting any risks, errors, or compliance concerns related to payroll processing
• Following information security guidelines to protect sensitive payroll data

Who you are

To thrive at Employment Hero, you’ll need to embody The EH Way - operating with focus, agility, and an obsession with impact. For this role, you’ll also bring

• 1-4 years of experience in payroll, accounting, or finance with hands-on experience in Australian payroll (must-have)
• Familiarity with Fair Work, superannuation, tax, and other Australian payroll regulations
• Strong attention to detail, commitment to accuracy, and proficiency in Excel for payroll data
• Excellent written and verbal communication skills with a strong customer service mindset
• Ability to thrive in a fast-paced, remote-first, global environment
• Openness to continuous learning and professional development

What we can offer

At Employment Hero, we don't just talk about a better way to work. We live it. Joining Employment Hero means you'll:

• Work in a remote-first environment, giving you the autonomy to do your best work while delivering meaningful outcomes.
• Be trusted to own your work, make decisions, and have a real impact from day one.
• Access cutting-edge AI tools and technology that help you move faster, think bigger, and amplify your expertise.
• Surround yourself with ambitious, high-performing teammates who will challenge, support and inspire you to do the best work of your career.
• Own ESOP (Employee Share Options) in one of the world's fastest-growing technology companies, so you can share in the value you help create.
• Enjoy a comprehensive benefits package, including generous parental leave, subsidised egg freezing, a home office allowance, and outstanding learning and development opportunities to support your growth.
• Celebrate together globally at our Annual Global Gathering - from Thailand, Vietnam, Bali, Dubai and Australia to Singapore in September 2027!

Privacy and AI Notices

• We’re AI-first, so may use AI tools to review your applications and support our interviewing and hiring process. They help us cut the noise, surface great talent fast and make sure every candidate gets a fair, consistent experience. These tools do not replace human judgment and the final hiring decision sits with our team.
• We verify candidate identity and location as part of our hiring process.
• At Employment Hero, we are committed to safeguarding the privacy of your application data. By applying to this role, you acknowledge our Applicant Privacy Policy made available here: employmenthero.com/legals/applicant-policy/.