Payments Operations Center Analyst (POC Analyst)

Finyon Global; Manila; Hybrid; PHP 350,000 - 550,000; Full time

Benefits offered by this job

Fast-growing company

Professional development

Job summary

Finyon Global in the Philippines is seeking a Payments Operations Center Analyst to join our fintech-focused team. You will monitor real-time payment flows, ensure transaction stability, and work across teams to resolve incidents.

The ideal candidate has 2+ years in Payments Operations, a degree in Information Systems or Business Administration, strong data analytics skills, and excellent English. We offer a fast-paced environment that challenges you and opportunities for professional growth

Qualifications

• 2+ years of proven experience in Payment Operations.
• Bachelor's Degree in Information Systems, Business Administration, or related field.
• Knowledge of data analytics and reporting.
• Proactive and hands-on attitude.
• Attention to detail.
• Ability to work with tight deadlines.
• Advanced English proficiency.
• Experience in the payments industry is a big plus.

Responsibilities

• Monitor and oversee payment flows in real-time to ensure stability and efficiency.
• Continuous monitoring of payment success rates.
• Early detection and alerting of failures or anomalies.
• Trend analysis to improve system stability.
• Coordinate with technical and business teams for rapid incident resolution.
• Serve as the central hub to ensure payments are fast, secure, and efficient, minimizing disruptions and optimizing user experience.

Skills

Proactive and hands-on

Advanced English

Attention to detail

Ability to work under deadlines

Data analytics & reporting

Payment operations experience

Education

Bachelors in Information Systems

Bachelors in Business Administration

Job description

At Finyon Global, we harness the power of talent to drive the future of fintech. We're looking for innovative minds to join our mission in shaping the next wave of financial technology.

We are looking for a Payments Operations Center Analyst (POC Analyst)to join our company.

The right candidate must be technically talented, hands-on, and have great interpersonal skills. If you like to work in a fast-paced environment, and full of challenges this is the place for you!

What you will be doing

• Monitoring and overseeing payment flows in real-time, ensuring transaction stability and efficiency. Its main focus includes:
• Continuous monitoring of payment success rates.
• Early detection and alerting of failures or anomalies.
• Trend analysis to improve system stability.
• Coordination with technical and business teams for rapid incident resolution.
• The POC serves as the central hub to ensure payments are fast, secure, and efficient, minimizing disruptions and optimizing user experience.

Requirements:

• 2+ proven experience in Payment Operations area or similar.
• Bachelor's Degree in Information Systems, Business Administration, or a related field.
• Knowledge of data analytics and reporting.
• Proactive and hands-on — you take initiative and like to get things done.
• Attention to detail.
• Ability to work with tight deadlines.
• Advanced English required.
• Experience working within the payments industry is a big plus.

What we offer:

• Opportunities in a fast-growing company with a dynamic pace.
• A workplace that challenges you and fosters professional development.