Payments Analyst - End-to-End Ops & SME

Johnson & Johnson Co.; Pateros; Presencial; PHP 600 000 - 900 000; Tempo integral

Resumo da oferta

Johnson & Johnson is hiring a Payments Analyst in the Philippines (Taguig area). The role executes end-to-end payment operations, ensuring accuracy, timeliness and compliance.

Serves as SME supporting complex transaction handling and process improvements across the Payments & Experience (PEX) function. You will stabilize operations, drive performance and enhance user and supplier experience through cross-functional collaboration.

Qualificações

• Bachelor’s Degree or equivalent University degree is required.
• 3 – 5 years in Payments / AP / Finance operations.
• Strong process expertise in Payments, invoice processing, and controls.
• Experience in SAP (MM/FI) preferred.
• Fluency in English (written and oral) is required.
• Open to mid shift (3pm to 12mn).
• Shared services industry experience is a plus.

Responsabilidades

• Execute end-to-end payment processing activities, including invoice validation, payment runs, and exception handling.
• Ensure all payments are completed accurately and within SLA timelines.
• Manage complex or high-value transactions requiring deeper validation and controls.
• Ensure compliance with internal policies, controls, and regulatory requirements.
• Act as SME for complex payment issues, including system errors, mismatches, and failed payments.
• Conduct root cause analysis and drive resolution across Procurement, Finance, and IT teams.
• Identify risks within payment processes and proactively recommend mitigation actions.
• Track and manage payment KPIs such as on-time payment rates and cycle time.
• Participate in transformation initiatives (e.g., automation, ServiceNow).
• Support onboarding and training of new team members.

Conhecimentos

Payments & AP operations

SAP MM FI

English communication

Process governance

Formação académica

Bachelor’s Degree

Ferramentas

SAP MM FI

Descrição da oferta de emprego

Johnson & Johnson is hiring a Payments Analyst in the Philippines (Taguig area). The role executes end-to-end payment operations, ensuring accuracy, timeliness and compliance.

Serves as SME supporting complex transaction handling and process improvements across the Payments & Experience (PEX) function. You will stabilize operations, drive performance and enhance user and supplier experience through cross-functional collaboration.