Payment Operations Analyst - Payments & Card Operations, MariBank

MariBank Philippines, Inc. (A Rural Bank); Manila; On-site; PHP 279,000 - 446,400; Full time

Job summary

Monee is looking for a professional in Manila to handle partner reconciliation and manage operational risk in payment operations.

The ideal candidate should possess 1 to 3 years of relevant experience, a degree in business or finance, and strong analytical skills. Responsibilities include reconciling transactions, ensuring compliance with regulations, and contributing to team performance.

Qualifications

• 1 to 3 years of experience in partner related reconciliation.
• Ability to work independently and as part of a team.
• Interest in learning new concepts and technologies.

Responsibilities

• Download reports and reconcile partner related transactions.
• Perform investigation and timely resolution of transactional disputes.
• Ensure compliance with internal policies and external regulations.

Skills

Analytical skills

Problem solving skills

Attention to detail

Time management

Communication skills

Education

Degree holder in Business Management, Accountancy, Financial Management, Economics or relevant degrees

Job description

• Download the necessary reports and reconcile all partner related transactions i.e. PESONet, InstaPay, Xendit, Digital Products, Direct Integrations, Loan Disbursements and Repayments, Mastercard, etc. and resolve exceptions promptly.
• Prepare adjustments in the Core Banking and Payments Systems such as exceptions noted in the reconciliation, adjusting the interest on deposits, crediting of returned funds, reversing intrabank transactions, etc.
• Perform investigation and timely resolution of transactional disputes relative to the scope of Payment Operations.
• Process the request of MariBank customer to recover the funds from Counterparty Bank.
• Validate and process the recall of funds request of Counterparty Bank and create a corresponding ticket.
• Perform BAUs and other tasks assigned independently and with minimal supervision.
• Ensure BAU tasks are completed following the Payment Operations' Standard Operating Procedure (SOP).
• Perform proper documentation of files in compliance with the bank's document retention policies and for audit purposes.
• Create, implement, and monitor a robust risk and control framework.
• Manage operational risk in all levels of payment operations.
• Ensure compliance with both internal policies and procedures, and external regulations such as BSP issuances and other applicable laws.
• Observe compliance with the approved Service Level Agreements (SLA).
• Contribute to the team's performance and help the team to meet its Key Performance Indicators (KPIs).
• Keep abreast of other payment operation's roles and responsibilities in order to assume alternate roles in cases of contingencies.
• Support the Bank's projects and initiatives i.e. Participate in the UAT of new systems and system enhancements/changes.
• Propose process improvements with the goal of achieving operational efficiency.
• Promote learning and development by attending and participating in Bank trainings and seminars.
• Maintain and develop good working ethics such as having a sense of urgency, being a self starter, practicing self review, having a "can-do" attitude and being a team player.
• Perform adhoc and/or other assigned duties.
  
  

Job Description

• Download the necessary reports and reconcile all partner related transactions i.e. PESONet, InstaPay, Xendit, Digital Products, Direct Integrations, Loan Disbursements and Repayments, Mastercard, etc. and resolve exceptions promptly.
• Prepare adjustments in the Core Banking and Payments Systems such as exceptions noted in the reconciliation, adjusting the interest on deposits, crediting of returned funds, reversing intrabank transactions, etc.
• Perform investigation and timely resolution of transactional disputes relative to the scope of Payment Operations.
• Process the request of MariBank customer to recover the funds from Counterparty Bank.
• Validate and process the recall of funds request of Counterparty Bank and create a corresponding ticket.
• Perform BAUs and other tasks assigned independently and with minimal supervision.
• Ensure BAU tasks are completed following the Payment Operations' Standard Operating Procedure (SOP).
• Perform proper documentation of files in compliance with the bank's document retention policies and for audit purposes.
• Create, implement, and monitor a robust risk and control framework.
• Manage operational risk in all levels of payment operations.
• Ensure compliance with both internal policies and procedures, and external regulations such as BSP issuances and other applicable laws.
• Observe compliance with the approved Service Level Agreements (SLA).
• Contribute to the team's performance and help the team to meet its Key Performance Indicators (KPIs).
• Keep abreast of other payment operation's roles and responsibilities in order to assume alternate roles in cases of contingencies.
• Support the Bank's projects and initiatives i.e. Participate in the UAT of new systems and system enhancements/changes.
• Propose process improvements with the goal of achieving operational efficiency.
• Promote learning and development by attending and participating in Bank trainings and seminars.
• Maintain and develop good working ethics such as having a sense of urgency, being a self starter, practicing self review, having a "can-do" attitude and being a team player.
• Perform adhoc and/or other assigned duties.
  
  

Requirements

• At least 1 to 3 years of experience in partner related reconciliation and other relevant experience
• Degree holder - Business Management / Administration, Accountancy, Financial Management, Economics or other relevant degrees
• Strong analytical, problem solving skills
• Attention to detail
• Excellent time management and prioritization skills
• Ability to work independently and as a team
• Interest in learning new concepts and technologies; quick learner
• Good communication skills