Payment Fraud Operations Associate

Hammerjack Pty Ltd; Philippines; On-site; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Office location convenient and travel‑

Non-taxable allowances (rice, medical,

Coffee and snacks in workplace

Referral program with incentives

Career development and internal growth

Team-building activities and company–s

Birthday celebrations

Job summary

Hytech is forming a Withdrawal Risk Control Review Team in the Philippines to ensure secure client withdrawals and AML compliance. You will review documents, assess risk, and collaborate with sales, customer service, and risk control teams to enable rapid case processing.

The role emphasizes attention to detail, Excel proficiency, and experience in payment risk control. Rotating shifts (morning/evening/night) support 24/7 operations and global client accounts.

Qualifications

• Prior involvement in payment processing or risk control.
• Fluent in English, both spoken and written.
• 3+ years in CFD or related industries; strong AML knowledge.

Responsibilities

• Review withdrawal documents for identity legitimacy and fund flow.
• Identify suspicious activities and perform Enhanced Due Diligence when needed.
• Independently assess cases and provide handling recommendations.

Skills

Excel

Data analysis

English fluency

CFD experience

Risk control

Tools

LexisNexis

SumSub

Ethoca

Job description

The Role:

We are establishing a Withdrawal Risk Control Review Team, dedicated to ensuring the security of client funds and conducting risk assessments before withdrawals are processed. This team will serve as the gatekeeper on the front line of the platform's fund flow, ensuring the authenticity, safety, and compliance of client withdrawals. As a professional team with expertise in payment risk control and identifying problematic clients, we support the group's objectives in anti-money laundering, anti-fraud, and fund security.

We are looking for detail-oriented, logical thinkers with a background in financial payments or risk control. If you're also skilled in Excel, reconciliation, and are highly responsible, you are welcome to join this core team that's about to take off!

Job Responsibilities:

• Review client withdrawal documents and verify the legitimacy of identity, transaction rationale, and fund flow.
• Identify potential suspicious activities such as money laundering, fraud, arbitrage, etc., and perform EDD (Enhanced Due Diligence) when necessary.
• Independently assess cases and provide handling recommendations based on the company's risk control review procedures.
• Organize withdrawal review data, assist with reconciliation, tracking, and issue analysis.
• Prepare case summaries or analysis reports and communicate with the team or supervisors.
• Work closely with front-end sales, customer service, and risk control teams to ensure rapid processing of risk-related cases.
• Participate in a rotating shift system (morning/evening/night shifts) to ensure 24/7 uninterrupted review operations.

Requirements / Qualifications:

• Prior involvement in payment processing, fund flow review, or risk control, with strong skills in identifying and judging high-risk scenarios.
• Proficient in Excel, able to handle daily reconciliation, case tracking, and data analysis.
• Familiar with PowerPoint, capable of assisting in preparing case analyses and reports for management.
• Experience working with sales, customer service, and risk control teams.
• Must be fluent in both spoken and written English.
• More than 3 years of working experience in Contracts for Difference (CFD) or related industries
• In-depth understanding of anti-money laundering laws and payment application
• Experience in customer document review and verification
• Proficient in using related tools, such as LexisNexis, SumSub, Ethoca

About Us:

Hytech is a leading management consulting firm specializing in driving digital transformation for businesses in the Fintech industry. We currently operate in 172 countries with over 1,000 employees in more than 30 offices worldwide.

Our Philippines Team:

We support trading and investment companies in the financial technology sector. Our team is expanding, as we currently handle global accounts and are aiming to provide 24/7 support.

What We Do:

We combine innovative thinking with unmatched industry expertise to deliver end-to-end data-driven solutions in cloud services, cybersecurity, IT consultancy, and other support services. We're committed to providing bespoke solutions that meet our clients needs and goals.

What You Can Expect:

• Career Growth – Join a pioneering account and unlock your full potential while working with dynamic individuals.
• Competitive Salary – We value your hard work and offer a fair wage for your efforts.
• Positive Working Environment – Our goal is to create a workplace where you feel motivated and proud to contribute.
• Work-Life Balance – We prioritize the wellness of our employees and ensure a fulfilling and enjoyable work experience.

Company Perks:

• Convenient and travel-friendly office location
• Non-taxable allowances covering rice, medical, clothing, and laundry expenses
• Complimentary coffee and snacks available in the workplace
• Employee referral program with incentives
• Opportunities for career development and internal growth
• Supportive and collaborative work environment
• Team-building activities, company events, and birthday celebrations

Why Join Us

We believe in fostering a true sense of teamwork. If you're looking for a structured, supportive environment to grow and make an impact, this opportunity is perfect for you.

We look forward to welcoming you to our team!