Park Ticketing & Guest Service Associate

SM Supermalls; Santa Rosa; On-site; PHP 120,000 - 180,000; Full time

Job summary

SM Supermalls in Laguna, Santa Rosa, seeks a cashier responsible for efficient sales processing and secure cash handling. The role emphasizes accurate transactions, correct pricing, and timely reporting to supervisors, while delivering excellent customer service to guests.

Key duties include handling cash, card transactions, discounts, and promotions, as well as promoting park products and merchandise. The job requires maintaining cleanliness and adherence to company standards, plus basic safety

Qualifications

• Handles ticketing and payment transactions accurately, including cash, card, discounts, and promotions, with correct pricing and receipts.
• Balances cash at start and end of shifts and submits reports per cashiering policies.
• Delivers excellent customer service and resolves inquiries or complaints at the counter.

Responsibilities

• Process sales transactions accurately and securely (cash, card, discounts, promos).
• Ensure correct pricing, issue receipts and change, record daily sales.
• Greet customers and provide helpful service to ensure a pleasant experience at the counter.

Skills

Cash handling

Customer service

Attention to detail

Communication

Education

High school diploma

Tools

POS system

Job description

SM Supermalls in Laguna, Santa Rosa, seeks a cashier responsible for efficient sales processing and secure cash handling. The role emphasizes accurate transactions, correct pricing, and timely reporting to supervisors, while delivering excellent customer service to guests.

Key duties include handling cash, card transactions, discounts, and promotions, as well as promoting park products and merchandise. The job requires maintaining cleanliness and adherence to company standards, plus basic safety