Palawan Customer Support Agent – Growth & Perks

Neksjob Philippines; Palawan; On-site; PHP 167,000 - 279,000; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

Incentives

Job summary

Neksjob Philippines in Palawan invites applications for an Entry-Level Call Center Agent. This on-site role requires no prior experience and includes comprehensive training, with opportunities across phone, email, and chat to assist customers and resolve inquiries.

You will handle inquiries, share product information, and troubleshoot issues while maintaining accurate records. The position emphasizes clear communication, attentive listening, and basic computer skills, supported by a recognition

Qualifications

• No previous work experience required; comprehensive on-boarding and training provided.
• High School or Senior High School graduates are welcome.
• Strong communication and listening skills, plus basic computer proficiency, are essential.

Responsibilities

• Handle inbound phone calls regarding account details, product information, and order updates.
• Explain company policies, service offerings, and account options clearly to clients.
• Analyze and troubleshoot customer issues in a calm, professional manner.
• Resolve concerns promptly, aiming to fix issues on the initial contact.
• Maintain clean and accurate records of all customer interactions and account changes.

Skills

Strong communication

Attentive listening

Basic computer skills

Education

High School or Senior High School

Job description

Neksjob Philippines in Palawan invites applications for an Entry-Level Call Center Agent. This on-site role requires no prior experience and includes comprehensive training, with opportunities across phone, email, and chat to assist customers and resolve inquiries.

You will handle inquiries, share product information, and troubleshoot issues while maintaining accurate records. The position emphasizes clear communication, attentive listening, and basic computer skills, supported by a recognition