Overnight Branded Merchandise Production Coordinator

DCX PH Inc.; Metro Manila; On-site; PHP 335,000 - 536,000; Full time

Job summary

DCX PH Inc. is seeking a detail-oriented Order Management professional to handle order entry, setup, and confirmations. You will coordinate with Sales and vendors, ensuring accurate POs and smooth billing processes, while supporting multi-vendor sourcing and logistics for promotional products.

The role requires 1–2 years in related fields, strong English communication, and proficiency with MS Office and Google apps. Overnight shifts aligned with US hours are possible.

Qualifications

• 1–2 years in direct Promotional, Customer Service, or Order Management.
• Strong verbal and written English communication skills.
• Proficient with Microsoft and Google applications.
• Experience in promotional industry or e-commerce is beneficial.

Responsibilities

• Manage order entry and setup by placing orders and sending confirmations and tracking details.
• Coordinate order management and vendor POs; resolve discrepancies with Sales and maintain visibility.
• Support billing and reconciliation including vendor tracking, bill requests, and 30-day open orders.
• 2+ years experience in branded merchandise is a firm requirement.
• End-to-end swag sourcing, proofs, multi-vendor PO cross-checking, courier and customs, and FedEx billing.

Skills

Order management

Customer service

English communication

MS Office & Google apps

Tools

CommonSKU

Hoops

MPower Promo

Illustrator/Affinity Designer

CRM system

Job description

DCX PH Inc. is seeking a detail-oriented Order Management professional to handle order entry, setup, and confirmations. You will coordinate with Sales and vendors, ensuring accurate POs and smooth billing processes, while supporting multi-vendor sourcing and logistics for promotional products.

The role requires 1–2 years in related fields, strong English communication, and proficiency with MS Office and Google apps. Overnight shifts aligned with US hours are possible.