Outreach Specialist: Book Qualified Appointments

Cyberbacker Careers; Metro Manila; Remote; PHP 201,000 - 335,000; Full time

Job summary

Cyberbacker Careers is looking for an Appointment Setter in the Philippines to engage leads, spark interest, and set qualified appointments for the sales team. The role requires strong English communication, excellent listening skills, and the ability to follow scripts while delivering value in conversations with prospects.

You will manage outbound calls, respond to inbound inquiries, and maintain meticulous CRM updates.

Qualifications

• Previous appointment-setting experience.
• Excellent English communication (verbal and written).
• Comfortable making phone calls and following scripts.
• Strong customer service orientation and listening skills.

Responsibilities

• Call the maximum number of leads to schedule appointments.
• Speed to the lead and call immediately during set hours.
• Qualify appointments based on criteria to determine readiness and fit.
• Conduct lead follow-ups and nurture until appointments are set.
• Respond to inbound calls, texts, and emails from prospects.
• Follow scripts and sales skills to handle objections.
• Update the CRM with relevant information after each interaction.
• Coordinate and manage the calendar of appointments.
• Daily, weekly, monthly and quarterly reporting.

Skills

Appointment setting

English communication

Phone/script delivery

Customer service

Job description

Cyberbacker Careers is looking for an Appointment Setter in the Philippines to engage leads, spark interest, and set qualified appointments for the sales team. The role requires strong English communication, excellent listening skills, and the ability to follow scripts while delivering value in conversations with prospects.

You will manage outbound calls, respond to inbound inquiries, and maintain meticulous CRM updates.