OTC Operations Lead: Deductions, Billing & Team Coaching

Accenture in the Philippines; Philippines; On-site; PHP 600,000 - 900,000; Full time

Job summary

Accenture in the Philippines is seeking an experienced OTC Deductions & Aging supervisor to lead order-to-cash activities in a dynamic shared services environment. You will oversee deductions reporting, escalation handling, and coordination with treasury for priority payments.

The role requires 7–8 years in OTC/AR, 2+ years of supervisory experience, and willingness to work night shifts in Quezon City, Mandaluyong, Taguig, or Alabang.

Qualifications

• Open to Accountancy, Business and/or Finance graduates with strong relevant work experience.
• Minimum 4 years of Order to Cash / Accounts Receivable experience (Sales/Order Management, Billing, Cash Applications, Deduction Management and Credit & Collections - B2B).
• Minimum 7–8 years OTC/Accounts Receivable experience.
• Minimum 2 years of supervisory experience.
• Amenable to work Full RT0 in Quezon City, Mandaluyong, Taguig, or Alabang.
• Willing to work night shifts and different schedules.
• Good communication skills.

Responsibilities

• Overall OTC Deductions & Aging reporting and monitoring.
• Escalation handling from Sales and Account Coordinators.
• Next level escalation in managing queries from critical vendors.
• Works with Treasury for decisions on priority vendors/payments.
• Production supervision and team support; workload balancing.
• Ensure high quality work through a positive environment and continuous improvement.
• Monitor team performance with focus on improvement and quality metrics.
• Participate in Quality and Performance Management activities.

Skills

Accountancy/Finance background

Strong communication skills

Leadership / Supervisory experience

Analytical skills

BPO/Shared services background

Education

Bachelor's degree in Accountancy/Finance

Tools

ERP systems

Order to Cash tools

Billing systems

Job description

Accenture in the Philippines is seeking an experienced OTC Deductions & Aging supervisor to lead order-to-cash activities in a dynamic shared services environment. You will oversee deductions reporting, escalation handling, and coordination with treasury for priority payments.

The role requires 7–8 years in OTC/AR, 2+ years of supervisory experience, and willingness to work night shifts in Quezon City, Mandaluyong, Taguig, or Alabang.