Orthopedic Referral Navigator

Genesisortho; Mexico; Hybrid; PHP 1,850,709 - 3,084,515; Full time

Job summary

Genesisortho in Pampanga, Mexico, is seeking a detail-oriented Outbound Referral Coordinator to manage outgoing referrals and specialty appointments. You will ensure seamless continuity of care for patients, coordinate referrals to specialists, and maintain documentation within the EMR system.

The ideal candidate has strong organizational skills, clear communication, and a working knowledge of medical referral processes. Experience in an orthopedic or specialty clinic setting is preferred, and bilingual candidates are encouraged to apply.

Qualifications

• Prior experience in an orthopedic or specialty clinic setting strongly preferred.
• Proficiency with EMR/EHR platforms and working knowledge of medical terminology.
• Strong multitasking, organizational, and problem-solving abilities.

Responsibilities

• Process and coordinate outgoing referrals to specialists and ancillary services.
• Keep patients informed of referral status and scheduling requirements.
• Verify insurance eligibility and confirm referral authorization requirements.

Skills

Organizational skills

Clear communication

Knowledge of medical referral processes

Bilingual

Problem-solving abilities

Tools

EMR/EHR platforms

Job description

Genesisortho in Pampanga, Mexico, is seeking a detail-oriented Outbound Referral Coordinator to manage outgoing referrals and specialty appointments. You will ensure seamless continuity of care for patients, coordinate referrals to specialists, and maintain documentation within the EMR system.

The ideal candidate has strong organizational skills, clear communication, and a working knowledge of medical referral processes. Experience in an orthopedic or specialty clinic setting is preferred, and bilingual candidates are encouraged to apply.