Order Processing Coordinator

Netwrix; Philippines; On-site; PHP 300,000 - 420,000; Full time

Benefits offered by this job

Competitive Health Benefits

Continuous Learning and Development

Team-Oriented, Collaborative Work

Regular Company Town Halls

Career Growth Opportunities

Job summary

Netwrix Corporation in Manila region is seeking an Order Processing Specialist to join the Finance team. You will receive and process software license orders from customers and distributors, verify details, and log updates in Salesforce CRM.

This role requires proximity to Manila and involves coordinating with Sales, Legal, and Finance to ensure accurate order documentation and timely processing.

Qualifications

• Minimum of 1–3 related experience.
• Salesforce experience is a plus.
• Knack for being meticulous/detail-oriented and self-motivated.
• Ability to handle multiple tasks and prioritize.
• Strong communication skills, both verbal and written.
• Desire to learn and succeed in a fast-paced environment.
• Strong organizational skills and ability to prioritize workload to meet tight deadlines.
• Demonstrated attention to detail and ability to multi-task.
• Team player who can collaborate with team members and other teams.

Responsibilities

• Audit, verify, and process Orders of software licenses from customers/distributors to Accounting.
• Update and log activity into CRM (Salesforce) with information on closed orders and customer accounts.
• Issue purchased licenses to customers/distributors.
• Audit customer account for products purchased.
• Verify the accuracy of term dates, products, quantities, and special instructions on POs/Order forms.
• Communicate with Legal, Sales, and other teams regarding deal accuracy and order documentation.
• Audit historical orders and licenses via P.O./closed orders.

Skills

Detail-oriented

Multitasking

Communication skills

Time management

Team collaboration

Interpersonal skills

Tools

Salesforce

Job description

About Us

At Netwrix, our mission is to revolutionize data security by placing identity at the core - providing unparalleled visibility and control. Engineered and supported by over 900 highly talented, motivated employees and hundreds of trusted partners in nearly every geography, Netwrix solutions are relied upon daily by security professionals across more than 13,500 organizations in over 100 countries around the world.

Over the past two decades, Netwrix has expanded its market presence through innovation, organic growth, and strategic acquisitions, and are proud to be backed by renowned private equity firms, TA Associates and Centerbridge Partners. Netwrix maintains a global presence, fostering a remote-first work environment while encouraging and facilitating frequent face-to-face interaction with colleagues, customers, and partners.

Position Overview

The Order Processing Specialist works within Netwrix Corporation Finance department and is responsible for, receiving, and processing Order entry from customer/distributor via sales team; verifies and ensures accuracy and detail of term dates, products, quantities, special instructions, etc. while also updating and logging activity into Salesforce CRM.

This role requires proximity to Manila.

Responsibilities

• Audit, verify, and process Orders of software licenses via purchase orders or order forms from customers/ distributors to the Accounting Department as per Order closed by Sales representative
• Update and log activity into CRM (Salesforce) with information on closed orders and customer Accounts
• Issue purchased licenses to customers/distributors
• Audit customer Account for products purchased
• Verify the accuracy and detail of term dates, products, quantities, special instructions on Purchase Orders/Order form from customers
• Communicate with other teams (Legal, Sales, S.F., etc.) in regards to deal accuracy, order documentation, and other issues
• Audit Orders of historical purchased Software and issued Software Licenses via P.O./closed orders

Qualifications

• Minimum of 1-3 related experience
• Salesforce experience is a plus
• Knack for being meticulous / detail-oriented and are self-motivated
• Ability to effectively handle multiple tasks and prioritize
• Strong communication skills, both verbal and written
• Desire to learn and succeed in a fast-paced environment
• Strong organizational skills and ability to prioritize workload to meet tight deadlines
• Demonstrated attention to detail and ability to multi-task
• Team player who can collaborate with team members and other teams in the organization
• High level of interpersonal skills with demonstrated poise, tact, and diplomacy
• Ability to support high volume during peak times around quarter and year end
• Willing to work US EST timezone

Our Values

• Next-Level Customer Focus -Customers first, always. We listen, protect, and go the extra mile— because their success is our mission.
• Excellence - We set high standards and take pride in delivering exceptional results. We celebrate wins, seek constant improvement, and address shortcomings professionally.
• Transparent Ownership - We celebrate our successes, own up to our mistakes, communicate openly, and face challenges head-on with a genuine commitment to doing the right thing.
• Winning with Clear Thinking - We value clarity, find straightforward solutions to complex problems, and make swift, effective decisions.
• Relentless Innovation - We continually seek better ways to serve our customers and stay ahead. We foster creative thinking, and we embrace new approaches.
• Industry-Leading Expertise - We take pride in our expertise and continuously seek to learn and share knowledge, striving to be the trusted experts our customers rely on.
• eXceptional Together - We believe in the power of collaboration and diverse perspectives. By valuing each other’s strengths, we achieve outcomes that surpass individual contributions.

Join us in a culture where integrity, respect, and hard work are foundational. Be part of a team dedicated to making a lasting impact.

Why You’ll Love Working at Netwrix

• Competitive Health Benefits
• Continuous Learning and Development Opportunities
• Team-Oriented, Collaborative, and Innovative Work Environment
• Regular Company Town Halls to Keep You Informed
• Opportunities for Career Growth and Advancement

We pride ourselves on a culture that truly values employee input across various backgrounds and experiences. We look forward to welcoming new talent who can help us further our mission.

Netwrix Corporation and its wholly owned subsidiaries are Equal Opportunity Employers (EEO) and welcome all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

Please let us know if you require any accommodation.