Order Processing Coordinator

Netwri; Metro Manila; Presencial; PHP 400.000 - 700.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Continuous Learning & Development

Team-Oriented Environment

Regular Town Halls

Career Growth Opportunities

Descripción de la vacante

Netwrix Corporation in Manila is seeking an Order Processing Specialist to handle order intake and processing from customers and distributors, ensuring accuracy of term dates, products, and quantities, and logging activity in Salesforce.

The role requires proximity to Manila and involves coordinating with Sales, Legal, and Accounting to audit and issue licenses, verify orders, and maintain meticulous account records, with strong communication and organizational skills for high-volume periods.

Formación

• 1–3 related experience in order processing or finance support.
• Salesforce experience is a plus.
• Meticulous and detail-oriented; self-motivated.
• Ability to handle multiple tasks and prioritize to meet deadlines.
• Strong verbal and written communication skills.
• Willing to work US EST timezone.

Responsabilidades

• Audit, verify, and process software license orders from customers/distributors to Accounting.
• Update and log activity into Salesforce with closed orders and customer accounts.
• Issue purchased licenses to customers/distributors.
• Audit customer accounts for products purchased.
• Verify term dates, products, quantities, and special instructions on PO/Order forms.
• Coordinate with Legal, Sales, and others to ensure deal accuracy and documentation.
• Audit historical orders of software licenses.

Conocimientos

Salesforce

Meticulous

Multitasking

Communication

Organizational skills

Teamwork

Attention to detail

Diplomacy

Time management

Work under pressure

US EST alignment

Herramientas

Salesforce

Descripción del empleo

At Netwrix, our mission is to revolutionize data security by placing identity at the core - providing unparalleled visibility and control. Engineered and supported by over 900 highly talented, motivated employees and hundreds of trusted partners in nearly every geography, Netwrix solutions are relied upon daily by security professionals across more than 13,500 organizations in over 100 countries around the world.

Over the past two decades, Netwrix has expanded its market presence through innovation, organic growth, and strategic acquisitions, and are proud to be backed by renowned private equity firms, TA Associates and Centerbridge Partners. Netwrix maintains a global presence, fostering a remote-first work environment while encouraging and facilitating frequent face-to-face interaction with colleagues, customers, and partners.

Position Overview

The Order Processing Specialist works within Netwrix Corporation Finance department and is responsible for, receiving, and processing Order entry from customer/distributor via sales team; verifies and ensures accuracy and detail of term dates, products, quantities, special instructions, etc. while also updating and logging activity into Salesforce CRM.

This role requires proximity to Manila.

Responsibilities

• Audit, verify, and process Orders of software licenses via purchase orders or order forms from customers/ distributors to the Accounting Department as per Order closed by Sales representative
• Update and log activity into CRM (Salesforce) with information on closed orders and customer Accounts
• Issue purchased licenses to customers/distributors
• Audit customer Account for products purchased
• Verify the accuracy and detail of term dates, products, quantities, special instructions on Purchase Orders/Order form from customers
• Communicate with other teams (Legal, Sales, S.F., etc.) in regards to deal accuracy, order documentation, and other issues
• Audit Orders of historical purchased Software and issued Software Licenses via P.O./closed orders

Qualifications

• Minimum of 1-3 related experience
• Salesforce experience is a plus
• Knack for being meticulous / detail-oriented and are self-motivated
• Ability to effectively handle multiple tasks and prioritize
• Strong communication skills, both verbal and written
• Desire to learn and succeed in a fast-paced environment
• Strong organizational skills and ability to prioritize workload to meet tight deadlines
• Demonstrated attention to detail and ability to multi-task
• Team player who can collaborate with team members and other teams in the organization
• High level of interpersonal skills with demonstrated poise, tact, and diplomacy
• Ability to support high volume during peak times around quarter and year end
• Willing to work US EST timezone

Our Values

At Netwrix, our values guide every action:

• Next-Level Customer Focus -Customers first, always. We listen, protect, and go the extra mile— because their success is our mission.
• Excellence - We set high standards and take pride in delivering exceptional results. We celebrate wins, seek constant improvement, and address shortcomings professionally.
• Transparent Ownership - We celebrate our successes, own up to our mistakes, communicate openly, and face challenges head-on with a genuine commitment to doing the right thing.
• Winning with Clear Thinking - We value clarity, find straightforward solutions to complex problems, and make swift, effective decisions.
• Relentless Innovation - We continually seek better ways to serve our customers and stay ahead. We foster creative thinking, and we embrace new approaches.
• Industry-Leading Expertise - We take pride in our expertise and continuously seek to learn and share knowledge, striving to be the trusted experts our customers rely on.
• eXceptional Together - We believe in the power of collaboration and diverse perspectives. By valuing each other’s strengths, we achieve outcomes that surpass individual contributions.

Join us in a culture where integrity, respect, and hard work are foundational. Be part of a team dedicated to making a lasting impact.

Why You’ll Love Working at Netwrix

• Continuous Learning and Development Opportunities
• Team-Oriented, Collaborative, and Innovative Work Environment
• Regular Company Town Halls to Keep You Informed
• Opportunities for Career Growth and Advancement

We pride ourselves on a culture that truly values employee input across various backgrounds and experiences. We look forward to welcoming new talent who can help us further our mission.

Netwrix Corporation and its wholly owned subsidiaries are Equal Opportunity Employers (EEO) and welcome all applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic under applicable law.

Please let us know if you require any accommodation.