Order Fulfillment & Cross-Functional Coordinator

Eastman Industrial Supply Inc.; Taguig; On-site; PHP 300,000 - 420,000; Full time

Job summary

Eastman Industrial Supply Inc. in Taguig, Philippines seeks an Order Management Specialist to ensure seamless processing of customer orders from initiation to completion.

You will collaborate with sales, logistics, and warehouse teams to maintain accurate order records and deliver exceptional customer service. You will coordinate with finance for payment terms and credit approvals, monitor order status, and communicate proactively with customers to ensure on-time fulfillment and alignment.

Qualifications

• Experience in order processing and customer service.
• Familiar with ERP/sales order systems.
• Strong attention to detail and data accuracy.

Responsibilities

• Process customer orders from initiation to completion.
• Collaborate with sales, logistics and warehouse teams.
• Coordinate with finance for payment terms and credit approvals.
• Monitor order status and communicate with customers for on-time fulfillment.

Skills

Order management

Customer service

Coordination

Sales collaboration

Job description

Eastman Industrial Supply Inc. seeks an Order Management Specialist to ensure seamless processing of customer orders from initiation to completion.

Based in Taguig, Philippines, you will collaborate with sales, logistics, and warehouse teams to maintain accurate order records and deliver exceptional customer service. You will coordinate with finance for payment terms and credit approvals, monitor order status, and communicate proactively with customers to ensure on-time fulfillment and alignment