Operations Trainer

Global Payments; Quezon City; On-site; PHP 536,000 - 804,000; Full time

Job summary

Global Payments in Metro Manila, Philippines, is seeking an Operations Trainer to join our Training team and help shape the future of global commerce. You will deliver structured, technical training content by following course syllabi and support on-site client training.

The ideal candidate has a bachelor’s degree or equivalent; experience in training delivery and instructional design is a plus. Fluency in a second language is beneficial for our diverse learner base.

Qualifications

• Bachelor’s degree or equivalent relevant experience.
• 2+ years of relevant training experience and full training lifecycle preferred.
• Relevant training certification and strong facilitation / instructional design capabilities.
• Proficiency in a second language to support diverse learners.

Responsibilities

• Delivers structured, technical training content using standardized materials.
• Participates in on-site client support and training.
• Supports higher-level trainer/manager as needed.

Skills

Training delivery

Facilitation

Instructional design

Learner engagement

Education

Bachelor's degree or equivalent

Tools

MS Office

LMS

Job description

Ready to take your career global?Make your mark at one of the biggest names in payments. We’re looking for an Operations Trainer to join our ever evolving Training team and help shape the future of global commerce.What you’ll ownDelivers simple, technical training content and a basic understanding of assigned subject(s) by following course syllabus with little to no deviation.Participates in on-site client support and training. Accompanies/supports higher level trainer/manager as needed.What you’ll bringDeliver structured training sessions using standardized materials to build foundational knowledge in assigned topics.Apply any prior training delivery or subject matter experience to support learner engagement and effective knowledge transfer.Qualify for the role with a bachelor’s degree or equivalent relevant experience, with no strict requirement for prior professional experience.It’s a bonus if you haveAt least 2 years of relevant experience with the ability to manage the full training lifecycle (analysis, design, delivery, and evaluation).A relevant training certification, demonstrating strong facilitation and instructional design capabilities.Proficiency in a second language to effectively support diverse learners and global operations.About the teamOur inclusive and global teams win together every day. We’re proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections – it’s unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.What makes a Globalpayer?Globalpayers think like a client, act like an owner and win as one team. We’re curious and innovative – always finding better ways to deliver impact. We empower each other to make decisions, and it’s our passion that drives excellence in everything we set out to do.Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global.