OPERATIONS SUPERVISOR

ADV MARKETING AND MANAGEMENT SOLUTIONS INC.; Makati; On-site; PHP 400,000 - 700,000; Full time

Job summary

ADV MARKETING AND MANAGEMENT SOLUTIONS INC. is seeking an experienced Operations Supervisor to lead daily processes and ensure smooth business operations across teams.

The role requires strong leadership, effective communication, and the ability to manage resources, schedules, and reporting to meet client expectations.

Qualifications

• Bachelor’s degree in Business Administration, Operations Management, Engineering, or related field (preferred).
• 2–5 years of relevant experience in operations or supervisory roles.
• Experience in telecom, logistics, or service operations is an advantage.
• Strong leadership and people-management skills.
• Good communication and coordination skills.
• Ability to work under pressure and meet deadlines.
• Proficient in MS Office and reporting tools.

Responsibilities

• Oversees daily operations to ensure smooth and efficient business processes.
• Supervises, guides, and monitors operational staff and field personnel.
• Ensures compliance with company policies, safety standards, and operational procedures.
• Coordinates with clients, management, and internal departments regarding operational requirements.
• Monitors productivity, performance, and attendance of team members.
• Prepares and submits operational reports, updates, and documentation.
• Identifies operational issues and recommends corrective actions.
• Ensures timely completion of tasks, projects, and service deliverables.
• Assists in manpower planning, scheduling, and deployment.
• Supports training and onboarding of new staff.
• Ensures proper use, maintenance, and accountability of company equipment and resources.
• Performs other operational tasks as assigned by management.

Skills

Leadership

People management

Communication

Coordination

Under pressure

Education

Bachelor’s degree in Business Administration, Operations Management, Engineering, or related field

Tools

MS Office

Reporting tools

Job description

Job Description

Key Duties and Responsibilities

Oversees daily operations to ensure smooth and efficient business processes

Supervises, guides, and monitors operational staff and field personnel

Ensures compliance with company policies, safety standards, and operational procedures

Coordinates with clients, management, and internal departments regarding operational requirements

Monitors productivity, performance, and attendance of team members

Prepares and submits operational reports, updates, and documentation

Identifies operational issues and recommends corrective actions

Ensures timely completion of tasks, projects, and service deliverables

Assists in manpower planning, scheduling, and deployment

Supports training and onboarding of new staff

Ensures proper use, maintenance, and accountability of company equipment and resources

Performs other operational tasks as assigned by management

Job Qualifications

Qualifications

Bachelor’s degree in Business Administration, Operations Management, Engineering, or related field (preferred)

At least 2–5 years of relevant experience in operations or supervisory roles

Experience in telecom, logistics, or service operations is an advantage

Strong leadership and people-management skills

Good communication and coordination skills

Ability to work under pressure and meet deadlines

Proficient in MS Office and reporting tools