Operations Supervisor: Process & Team Lead (Night Shift)

LexisNexis Risk Solutions; Manila; On-site; PHP 446,400 - 613,800; Full time

Job summary

A global analytics firm is seeking a qualified individual to join their operations team in Manila, Philippines. The role emphasizes leadership in managing daily operations, coaching team members, and driving process improvements. Candidates should possess a Bachelor’s degree and have 1-2 years of leadership experience, with a focus on handling sales teams. Excellent communication skills and a proactive approach to managing initiatives are essential. The position requires adaptability to work in a flexible schedule, including night shifts.

Qualifications

• 1-2 years of leadership experience preferred.
• Experience in handling Sales calls-related team/program preferred.
• Successful or above rating in last performance cycle required.

Responsibilities

• Monitor accuracy of work and identify opportunities for improvement.
• Coach and mentor team members in production.
• Execute departmental goals and objectives.

Skills

People and stakeholder relationship management

Excellent written and verbal communication

Detail-oriented and project management skills

Problem-solving and analytical skills

Ability to learn enterprise AI tools

Education

Bachelor/College degree

Job description

A global analytics firm is seeking a qualified individual to join their operations team in Manila, Philippines. The role emphasizes leadership in managing daily operations, coaching team members, and driving process improvements. Candidates should possess a Bachelor’s degree and have 1-2 years of leadership experience, with a focus on handling sales teams. Excellent communication skills and a proactive approach to managing initiatives are essential. The position requires adaptability to work in a flexible schedule, including night shifts.