Operations Supervisor - Nueva Ecija

DV Consulting Inc.; Santa Rosa; On-site; PHP 350,000 - 480,000; Full time

Job summary

DV Consulting Inc. is seeking an Operations Supervisor to oversee daily department operations, lead a team, and ensure efficient, safe, on-time delivery. You will coordinate schedules, enforce standards, and drive continuous improvement across processes.

The role requires strong leadership, problem-solving, and communication skills, with a focus on achieving productivity while maintaining quality and regulatory compliance.

Qualifications

• Bachelor’s degree in Business Administration, Management, Operations Management, or related field.
• Supervisory or team leadership experience preferred.
• Strong leadership, communication, and people-management skills.
• Excellent organizational, problem-solving, and decision-making abilities.

Responsibilities

• Supervise and lead a team of staff, ensuring tasks meet standards and procedures.
• Conduct regular training, performance evaluations, and provide ongoing support.
• Schedule shifts and manage attendance to meet operational needs.
• Monitor and improve daily operational processes; ensure safety and compliance.

Skills

Leadership

Communication

People management

Organizational

Problem solving

Attention to detail

Multitasking

Education

Bachelor's degree in Business Administration

Related field

Tools

Microsoft Office

Google Workspace

Excel

Job description

QUALIFICATIONS:

• Bachelor’s degree in Business Administration, Management, Operations Management, or any related field.
• Preferably with supervisory, team leadership, or operations experience.
• Strong leadership, communication, and people-management skills.
• Excellent organizational, problem-solving, and decision-making abilities.
• Proficient in Microsoft Office and/or Google Workspace, especially Excel/Google Sheets.
• Detail-oriented, results-driven, and capable of handling multiple priorities and meeting deadlines.

JOB DESCRIPTION:

The Operations Supervisor will be responsible for supervising the daily operations of the department, ensuring that work is completed efficiently, safely, and on time. They will manage a team of employees, coordinate schedules, maintain operational standards, and implement process improvements. The role requires strong leadership, problem-solving, and communication skills.

Key Responsibilities:

Team Management:

• Supervise and lead a team of staff, ensuring tasks are completed in accordance with operational standards and procedures.
• Conduct regular training, performance evaluations, and provide ongoing support to team members.
• Schedule shifts and manage attendance to meet operational needs.

Operational Efficiency:

• Monitor and improve daily operational processes to ensure smooth workflow and minimize delays.
• Ensure compliance with company policies, safety standards, and legal regulations.
• Analyze and resolve operational issues or bottlenecks, proposing improvements as needed.

Quality Control:

• Oversee the quality of output and ensure adherence to performance standards.
• Conduct inspections or audits to ensure products and services meet the required standards.
• Investigate and resolve customer complaints, quality concerns, and other operational challenges.

Process Improvement:

• Identify areas for process optimization and implement new procedures to increase productivity and reduce costs.
• Collaborate with other departments to ensure smooth interdepartmental operations and communications.
• Utilize data and performance metrics to drive continuous improvement.

Reporting and Documentation:

• Maintain accurate records of daily activities, production levels, and employee performance.
• Prepare and submit operational reports to upper management.
• Ensure proper documentation and tracking of inventory and resources.

Health and Safety:

• Ensure that employees adhere to safety procedures and guidelines to maintain a safe working environment.
• Address any health and safety concerns promptly and address as needed.
• Conduct safety meetings and ensure staff members are trained on safety protocols.