Operations & Reporting Analyst

Northern Trust; Taguig; On-site; PHP 334,800 - 558,000; Full time

Job summary

Northern Trust Philippines is seeking a detail-oriented associate to support timely and accurate processing of transactions within established guidelines. You will track daily deliverables, prepare checklists, and escalate issues to supervisors.

Strong communication and analytical skills are essential, with proficiency in MS-Excel and a proactive mindset to learn across functions. In this role you will work as part of a team and independently, building experience toward becoming proficient in

Qualifications

• Good oral and written communication skills are required.
• Basic Functional / Industry Knowledge is preferred.
• Analytical and problem-solving skills are required.
• Working knowledge on MS-Excel.

Responsibilities

• Responsible for ensuring timely and accurate processing of transactions within established guidelines.
• Ensures day to day deliverables are met. Checklists are to be prepared and submitted to the next level on a daily basis.
• Handles resolution of issue highlights issues to the supervisors/experts
• Tracks trends within the daily deliverables (SLA/KRA) and work along with supervisor to enhance their processes / procedures knowledge.
• Responsible for identifying and resolving problems within established guidelines
• Expected to use some initiative but refer more complex problems to supervisors/experts
• Works effectively as a team member but also independently
• Working towards becoming proficient in all areas of the job
• Running and creating formal reports. Creating and executing function specific reports.
• Follows the incident/regulatory breach (operational risks) arising from processes reporting procedure with rigor

Skills

Communication

Analytical

MS-Excel

Education

Bachelor's degree or higher

Job description

Northern Trust Philippines is seeking a detail-oriented associate to support timely and accurate processing of transactions within established guidelines. You will track daily deliverables, prepare checklists, and escalate issues to supervisors.

Strong communication and analytical skills are essential, with proficiency in MS-Excel and a proactive mindset to learn across functions. In this role you will work as part of a team and independently, building experience toward becoming proficient in