Operations QA Engineer II — Release Quality & Automation

Asurion; Laguna; On-site; PHP 420,000 - 600,000; Full time

Job summary

Asurion in Laguna, Philippines is seeking a QA Engineer 2 - Operations to ensure quality across releases and environments. You will design and execute test plans, validate defect fixes, and monitor production health to protect customer experience.

The role collaborates with development, product, and support teams to streamline release readiness and drive continuous improvement. The engineer builds automated checks, maintains test data, and improves observability for rapid issue detection.

Qualifications

• Bachelor's degree in a technical field is required.
• 2+ years of software quality assurance experience.
• Hands-on automated and manual testing experience.

Responsibilities

• Drive and improve advanced quality planning (AQP) and system processes.
• Execute transfers, mass production, and process sustainment.
• Establish standardization and monitor containment actions for quality issues.
• Develop and review process controls (FMEA, SPC, MSA, Control Plans, etc.).
• Ensure product and parts meet customer requirements.
• Lead root cause analysis and implement corrective actions.
• Drive cross-functional improvements based on failure analysis and data.
• Validate effectiveness of actions through audits and performance tracking.
• Lead continuous improvement and change management initiatives.

Skills

QA Engineering

Root Cause Analysis

Test Automation

Mobile Testing

Quality Standards

MS Office

Education

Bachelor's degree in a technical field

Tools

MS Office

Job description

Asurion in Laguna, Philippines is seeking a QA Engineer 2 - Operations to ensure quality across releases and environments. You will design and execute test plans, validate defect fixes, and monitor production health to protect customer experience.

The role collaborates with development, product, and support teams to streamline release readiness and drive continuous improvement. The engineer builds automated checks, maintains test data, and improves observability for rapid issue detection.