Operations Manager/Supervisor

Recruitify_HR; Quezon City; On-site; PHP 355,446 - 425,754; Full time

Job summary

A recruitment agency is seeking an experienced Operations Supervisor to manage a team in a BPO environment supporting international markets. The ideal candidate will have over 2 years of supervisory experience in a BPO setting, strong leadership, and team management skills. This role requires onsite work in Silver City and operates on a graveyard shift schedule. Competitive salary up to 35K PHP offered.

Qualifications

• Minimum of 2 years supervisory experience in a BPO environment.
• Strong leadership and team management skills.
• Willing to work onsite in Silver City.

Responsibilities

• Manage and oversee a team in a BPO environment supporting international markets.
• Drive team performance while ensuring service delivery standards are met.

Skills

Leadership skills

Team management

Interpersonal skills

Operations management

Education

Bachelor's Degree

Job description

On-site - Quezon City 1-3 Yrs Exp Bachelor Full-time

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Job Description

Job Title: Operations Supervisor

Account: German Appliance Brands

Salary: Up to 35K

Work Setup: Onsite

Location: Silver City

Shift Schedule: Graveyard Shift

Headcount: 16

Role Overview

We are looking for an experienced Operations Supervisor to manage and oversee a team in a BPO environment supporting international markets. The ideal candidate should possess strong leadership abilities, operational management experience, and the capacity to drive team performance while ensuring service delivery standards are met.

Qualifications

• Minimum of 2 years supervisory experience in a BPO environment
• Strong leadership and team management skills
• Willing to work onsite in Silver City
• Open to supporting US, Canada, Australia, or UK markets
• Willing to work on a graveyard shift schedule depending on the assigned market
• Former employees of the company handling this account are not eligible for rehire
• Pre-Screening Information Required
• Please provide the following details when applying:
• Educational Attainment
• Years of Supervisor Experience in BPO
• Last Drawn Salary
• Notice Period / Availability to Start.

Team Player People Skills Interpersonal Skills

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