Operations Manager – Securities Processing

Hsbc; Philippines; On-site; PHP 900,000 - 1,300,000; Full time

Job summary

Hsbc in the Philippines is seeking an experienced Manager for Operations within a fast-paced settlements processing environment. The role oversees capacity planning, workflow supervision, and performance against productivity and quality targets, while ensuring strong risk and audit controls are in place.

You will lead a team, drive process improvements, and maintain internal controls in line with HSBC standards.

Qualifications

• A graduate diploma, degree in any discipline or equivalent experience.
• Strong financial analysis background preferred.
• Credit and financial statement analysis advantageous.
• Bachelor degree in business, finance or related discipline.
• Excellent communication skills in English.

Responsibilities

• Deliver a low-cost, high-quality service to business areas by effective management of costs/resources, ensuring risk is minimised and profit maximised.
• Drive and manage change to achieve business goals (e.g., process improvements / changes in procedures).
• Ensure daily operational efficiency by overseeing and closely monitoring operational processes and workflow, market-specific requirements/procedures, and systems performance in securities processing.
• Provide leadership to the assigned team, consistent with Group and Company policies and standards.
• Manage operational risk: identification, assessment, mitigation and controls, plus loss identification and reporting in line with the Operational Risk Management Framework.
• Maintain HSBC internal control standards, including timely implementation of internal and external audit points, and address issues raised by external regulators.

Skills

English communication

Interpersonal skills

Analytical thinking

Problem solving

Negotiation skills

Time management

Attention to detail

MS Excel

Financial analysis

Credit analysis

Education

Bachelor degree in business/finance

Graduate diploma

Equivalent experience

Tools

MS Excel

MS Excel Macros

Job description

Hsbc in the Philippines is seeking an experienced Manager for Operations within a fast-paced settlements processing environment. The role oversees capacity planning, workflow supervision, and performance against productivity and quality targets, while ensuring strong risk and audit controls are in place.

You will lead a team, drive process improvements, and maintain internal controls in line with HSBC standards.