Operations Manager – Manila

My Ranggo; Quezon City; On-site; PHP 558,000 - 781,200; Full time

Job summary

A healthcare service provider in Metro Manila is seeking an experienced Healthcare Administration Supervisor to oversee the accounts receivable department. The role requires advanced knowledge of healthcare A/R and strong leadership skills to drive team performance. Candidates should have at least a 4-year degree in a related field and 5 to 10 years in healthcare administration, along with supervisory experience. Join us to lead a dedicated team in delivering efficient financial services.

Qualifications

• 4 years college education in related area or equivalent experience.
• 5 to 10 years experience in Healthcare Administration or Business Office.
• 2 to 3 years supervisory experience.

Responsibilities

• Ensure compliance with state and federal laws.
• Monitor collection processes and determine cash flow improvement.
• Manage aging of accounts receivable and communication with payors.

Skills

Advanced knowledge of healthcare A/R

Proficient in Microsoft Office (Word and Excel)

Excellent customer service

Strong leadership skills

Very good written and verbal communication skills

Strong interpersonal skills

Education

4 year college degree in Healthcare Administration or Business

MBA/CPA preferred

Job description

• Ensures compliance with state and federal laws and regulations
• Maintains a thorough understanding of health insurance and government programs, where necessary
• Facilitates the identification of issues and solutions by team members related to delays in achieving payment resolution.
• Monitors collection processes to determine cash flow improvement opportunities
• Manages the aging of accounts receivable by trending and analyzing the A/R, and through communication with the payors
• Works with A/R supervisors to identify department training needs for system education, industry updates and changes in collection processes and protocols.
• Works with A/R Supervisors and staff to ensure that employee productivity and quality meets standards.
• Manages desk assignments to meet employee productivity and collection efforts across all client facilities.

KNOWLEDGE, SKILLS, ABILITIES

• Advanced knowledge of healthcare A/R
• Excellent working knowledge of Patient Financial Services operations with specific focus on
• Inpatient and Outpatient Managed Care and Commercial payors (i.e., Medicare regulations and compliance; HIPAA
• Proficient in Microsoft Office (Word and Excel)
• Advanced writing skills
• Ability to provide advanced customer service
• Ability to plan and implement process improvements
• Ability to train and coach staff
• Ability to multi-task
• Strong leadership and organizational skills
• Proficient in building a strong team to meet performance goals
• Very good written and verbal communication skills
• Strong interpersonal skills
• Strong technical skills, including PC and MS Office Suite knowledge

EDUCATION / EXPERIENCE

Include minimum education, technical training, and/or experience preferred to perform the job.

• 4 year college degree in Healthcare Administration, Business or related area or equivalent experience. MBA/CPA preferred
• 5 – 10 years experience in Healthcare Administration or Business Office
• 2 – 3 years supervisory experience

CERTIFICATES, LICENSES, REGISTRATIONS

HFMA-Patient Accounts or Hospital Accounting Certification encouraged

Ready to lead? Please click the link below to apply.