Operations Leadership Roles – Banking & Finance

WNS; Quezon City; On-site; PHP 360,000 - 600,000; Full time

Benefits offered by this job

Structured career path

Internal progression opportunities

Safe work environment

Free HMO from day 1 (including partner

Skills training opportunities

Paid leaves

Annual appraisal

Job summary

WNS is seeking a skilled team lead in Quezon City to drive performance for banking/financial accounts. The role emphasizes coaching, analytics, and delivering monthly targets within a structured operational framework.

Ideal candidates bring at least two years of relevant experience and a background in finance operations, with a focus on process improvement and stakeholder collaboration.

Qualifications

• Must have good problem solving, decision making and analytical skills.
• 2+ years of relevant experience.
• Experience handling Banking and Financial accounts preferred.

Responsibilities

• Must have good problem solving, decision making & analytical skills.
• Manages team performance.
• Provide effective coaching and constructive feedback to subordinates.
• Performs administrative tasks for Operational support.
• Lead teams into achieving metric goals, complete monthly deliverable and tasks.

Skills

Problem solving

Analytical skills

Coaching

Team management

Communication

Education

Two years of college completed

Job description

Company Description

WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.

Our purpose is clear: to enable lasting business value by designing intelligent, human‑led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.

Why join us?

We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of outperformance, engagement, celebration and also contribute to society through our WNS Cares Foundation, where you have the opportunity to support meaningful initiatives and make an impact in the community.

Job Description

• Must have good problem solving, decision making & analytical skills.
• Manages team performance.
• Provide effective coaching and constructive feedback to subordinates.
• Performs administrative tasks for Operational support.
• Lead teams into achieving metric goals, complete monthly deliverable and tasks.

Qualifications

• Completed at least 2 years in college.
• Must have at least 2 years of relevant experience.
• Preferably with experience handling Banking and Financial accounts.

Benefits and Company Perks

• Structured career path
• Growing and expanding team – more internal career progression opportunities for all
• Safe work environment
• Free HMO coverage from day 1, including your domestic partner
• Skills training opportunities
• Paid leavesAnnual appraisal