Operations Manager — Growth, Profit & Leadership

Transcom Worldwide Philippines, Inc.; Davao del Sur; On-site; PHP 1,000,000 - 1,800,000; Full time

Benefits offered by this job

HMO from day one

Meal & Transportation Allowance

Rice Subsidy

Clothing Allowance

24/7 Teleconsult

Free Psychologist Consultation

In-house & Online Pharmacy

Scholarship Program

Retirement Fund

Free Meal & Medicine

Loyalty Incentives

Accidental & Life Insurance

Free Shuttle Service

Job summary

A leading business process outsourcing company in Davao del Sur is seeking an Operations Manager to oversee business growth and employee performance. This role involves managing client relations, financial targets, and fostering a supportive work environment. The successful candidate will have a degree and proven leadership experience in CRM or a related field. Comprehensive benefits start on day one, including HMO, allowances, and retirement fund.

Qualifications

• Proven and successful track record of effective leadership in CRM or related industry.
• Good understanding of CRM practices and market.
• Experience in a performance driven environment.

Responsibilities

• Deliver accurate data for profit and growth forecasting.
• Develop and manage budgets effectively.
• Ensure high employee satisfaction and low attrition.

Skills

Leadership

Client Relations

P&L Management

Time Management

CRM Best Practices

Education

University degree or professional experience

Job description

A leading business process outsourcing company in Davao del Sur is seeking an Operations Manager to oversee business growth and employee performance. This role involves managing client relations, financial targets, and fostering a supportive work environment. The successful candidate will have a degree and proven leadership experience in CRM or a related field. Comprehensive benefits start on day one, including HMO, allowances, and retirement fund.