Operations Lead: KPI-Driven Team Leader

PALMPAY LIMITED; Taguig; On-site; PHP 600,000 - 900,000; Full time

Job summary

A financial technology company located in Taguig is seeking a Local Operations Supervisor to lead the operations team. The role includes managing daily shifts, optimizing processes for efficiency, and ensuring compliance with financial regulations. The ideal candidate will focus on meeting KPIs and solving critical system issues. This position is essential for smooth local operations and may require additional responsibilities over time.

Responsibilities

• Manage daily shifts and training for the operations team, ensuring all KPIs are met.
• Monitor operational data to identify bottlenecks and drive improvements.
• Ensure compliance with local financial regulations and manage incident resolutions.

Job description

A financial technology company located in Taguig is seeking a Local Operations Supervisor to lead the operations team. The role includes managing daily shifts, optimizing processes for efficiency, and ensuring compliance with financial regulations. The ideal candidate will focus on meeting KPIs and solving critical system issues. This position is essential for smooth local operations and may require additional responsibilities over time.