Operations Lead - International Development & Compliance

Tetra Tech; Manila; On-site; PHP 1,339,000 - 2,009,000; Full time

Job summary

A Australia Awards Philippines (AAP) program, managed by Tetra Tech International Development, is based in Manila, Philippines. It offers a full-time, one-year fixed-term contract with the possibility of extension.

Applicants must have the right to work in the Philippines. As the Operations Manager, you will lead the operational functions that enable AAP to deliver effectively, efficiently and in compliance with DFAT, Tetra Tech and Philippine requirements.

Qualifications

• Relevant tertiary qualifications in business, management, administration, human resources, procurement, international development or a related discipline, or an equivalent combination of qualifications and experience.
• Demonstrated experience managing operational functions, systems, processes and controls.
• Experience overseeing procurement, contract administration and supplier management.
• Experience managing HR administration and supporting workforce policies and processes.
• Experience leading, supervising and developing staff.
• Strong knowledge of governance, risk management and compliance principles.
• Excellent organisational, planning, problem-solving and prioritisation skills.
• Ability to exercise sound judgement, make recommendations and elevate issues appropriately.
• Strong stakeholder engagement and relationship management skills.
• Excellent written and verbal communication skills, including ability to prepare reports and briefing materials.
• High-level proficiency in Microsoft Office and experience using operational systems and databases.

Responsibilities

• Lead office operations, administration, facilities, assets, logistics and business continuity arrangements.
• Develop, implement and continuously improve program policies, procedures, systems and operational controls.
• Oversee procurement, contract administration and supplier management, ensuring transparency, value for money and compliance.
• Manage human resource administration, including recruitment, onboarding, workforce processes, employee records and implementation of HR policies.
• Support operational planning, budgeting, resource allocation and reporting.
• Embed governance, risk management and compliance practices across program activities.
• Support safeguarding, fraud control, privacy, records management, child protection and PSEAH requirements.
• Identify operational risks, provide practical advice and elevate issues appropriately.
• Build productive relationships with staff, service providers, partners, Tetra Tech corporate teams and other stakeholders.
• Lead, supervise and develop operational staff, fostering a collaborative, inclusive and high-performing team culture.
• Drive continuous improvement in operational performance, compliance and service delivery.

Skills

Operations management

Governance & risk management

Procurement

HR administration

Staff development

Stakeholder engagement

MS Office

Program administration

Education

Bachelor’s degree in business/management/administration or equivalent

Tools

Procurement systems

Operational systems/databases

Job description

A Australia Awards Philippines (AAP) program, managed by Tetra Tech International Development, is based in Manila, Philippines. It offers a full-time, one-year fixed-term contract with the possibility of extension.

Applicants must have the right to work in the Philippines. As the Operations Manager, you will lead the operational functions that enable AAP to deliver effectively, efficiently and in compliance with DFAT, Tetra Tech and Philippine requirements.