Operations Excellence Intern - SPX Express (Spring 2027)

Shopee; Philippines; On-site; PHP 167,000 - 335,000; Full time

Job summary

Shopee Philippines is seeking a detail-oriented intern to support data-driven performance reviews. You will analyze operational metrics, assist in consolidating reports, and help build integrated data views to guide management decisions.

Strong Excel and presentation skills are essential, and exposure to SQL or Python is a plus. You will collaborate with cross-functional teams in a fast-paced e-commerce environment, applying analytical thinking to identify process improvements and drive

Qualifications

• Must be currently pursuing a degree in a relevant field such as Business Analytics, CS, or Information Systems.
• Strong analytical and problem-solving abilities.
• Proficient in Microsoft Excel and PowerPoint.
• Knowledge of SQL and Python is a plus.
• Strong communication skills and a teamwork mindset.

Responsibilities

• Evaluate business performance and processes to improve operations and finances.
• Consolidate and review key performance data for management reports.
• Extract data from databases to create integrated views for decision making.
• Identify opportunities to improve process efficiency in shipments and customer issues.

Skills

Analytical ability

Problem solving

Communication skills

Team player

Cross-functional collaboration

Energetic attitude

Education

Pursuing degree in Business Analytics/CS/IS

Tools

Excel

PowerPoint

SQL

Python

Job description

Job Description:

• Evaluate business performances and internal processes for improvements to achieve operational and financial goals
• Assist in consolidating and reviewing key operational performances and generating periodic performance reports for management review
• Collect data from databases to create integrated views to drive decision making
• Involvement in specific operational processes like problem shipment parcels and escalated customer complains, so as to find opportunities to improve process efficiencies and effectiveness

Requirements:

• Currently pursuing a degree/master in Business Analytics, Computer Science, Information Systems or other relevant disciplines.
• Possess strong analytical and problem solving skills
• Proficient in Microsoft Excel/ Powerpoint
• Knowledge of SQL & Python is a plus
• Strong oral and written communication skills
• Positive, team-player, and energetic attitude
• Work well with cross-functional teams and thrive in a dynamic work environment