Operations Assistant (Bacolod)

Chinabank PH; Bacolod; On-site; PHP 167,000 - 234,000; Full time

Job summary

Chinabank PH is seeking an Operations Assistant to provide administrative and operational support for the Mortgage & Factoring Operations Division in the Philippines. The role involves monitoring mortgage and factoring transactions, maintaining records, and coordinating with internal and external stakeholders while ensuring compliance with bank policies and regulatory requirements.

The ideal candidate holds a Bachelor's degree and has basic knowledge of banking operations, with strong

Qualifications

• Bachelor's degree in Business Administration, Banking and Finance, Accountancy, Economics, Management, or related course.
• Fresh graduates are welcome to apply; at least 1 year in banking operations or related support is an advantage.
• Basic knowledge of banking operations and loan processing.
• Familiarity with MS Office applications and banking systems.

Responsibilities

• Provide administrative and operational support to the Mortgage & Factoring Business Group Operations Division.
• Monitor and process mortgage and factoring-related transactions.
• Maintain accurate records and documentation.
• Coordinate with internal and external stakeholders.
• Ensure timely submission and compliance with documentary requirements.

Skills

Attention to detail

Organizational skills

Documentation skills

Communication skills

Interpersonal skills

Analytical thinking

Multitasking

Education

Bachelor's degree

Tools

MS Office

Banking systems

Job description

The Operations Assistant provides administrative and operational support to the Mortgage & Factoring Business Group Operations Division. The role is responsible for monitoring and processing mortgage and factoring-related transactions, maintaining accurate records and documentation, coordinating with internal and external stakeholders, ensuring timely submission and compliance with documentary requirements, and supporting the efficient execution of operational processes in accordance with bank policies, regulatory requirements, and service level standards.

JOB QUALIFICATIONS:

Education

• Bachelor's Degree in Business Administration, Banking and Finance, Accountancy, Economics, Management, or any related course.

Experience

• Fresh graduates are welcome to apply.
• At least one (1) year of experience in banking operations, loans administration, documentation, records management, or similar support functions is an advantage.

Knowledge

• Basic knowledge of banking operations and loan processing.
• Understanding of documentation and records management practices.
• Familiarity with MS Office applications and banking systems.

Skills and Competencies

• Attention to detail and accuracy.
• Strong organizational and documentation skills.
• Good communication and interpersonal skills.
• Analytical and problem-solving abilities.
• Ability to manage multiple tasks and meet deadlines.