Operations and Administrative Virtual Assistant

Skale Bak; Philippines; Remote; PHP 1,053,000 - 1,755,000; Full time

Benefits offered by this job

Dedicated account manager

Job summary

Skale Bak is seeking a proactive Virtual Assistant to support a US business owner's calendar, inbox, CRM, and day-to-day operations. You will manage scheduling, correspondence, CRM data, and SOPs while learning our workflows.

Remote, Philippines-based, 20 or 40 hours per week, mostly during US business hours. You will join a dedicated account manager from day one to help both client and you succeed.

Qualifications

• Minimum 2 years of virtual assistant experience supporting a business owner or executive.
• Strong written and spoken English.
• Experience with a CRM and a project management tool, and you can name them.
• Google Workspace or similar.
• Comfortable learning new software quickly.
• A reliable laptop or desktop, stable high speed internet and a quiet place to work.
• Living in the Philippines.

Responsibilities

• Manage calendars, appointments, meetings and scheduling.
• Manage email inboxes and routine business communication.
• Coordinate projects, tasks, deadlines and follow up.
• Keep CRM records, pipelines and customer information up to date.
• Organize files, documents, spreadsheets and internal systems.
• Coordinate with clients, vendors and team members.
• Track outstanding tasks and follow them through to done.
• Create and maintain SOPs and process documentation.
• Improve workflows and day to day operations.
• General administrative and executive support.

Skills

2+ years VA experience

English proficiency

CRM experience

Google Workspace

Learning new software quickly

Home office setup

Philippines resident

Tools

CRM tools

PM tool

Job description

Keep a US business owner's calendar, inbox, CRM and day to day operations running, and write down how it all works as you learn it.

What you will do

• Manage calendars, appointments, meetings and scheduling
• Manage email inboxes and routine business communication
• Coordinate projects, tasks, deadlines and follow up
• Keep CRM records, pipelines and customer information up to date
• Organize files, documents, spreadsheets and internal systems
• Coordinate with clients, vendors and team members
• Track outstanding tasks and follow them through to done
• Create and maintain SOPs and process documentation
• Improve workflows and day to day operations
• General administrative and executive support

What you need

• 2 or more years of virtual assistant experience supporting a business owner or executive
• Strong written and spoken English
• Experience with a CRM and a project management tool, and you can name them
• Google Workspace or similar
• Comfortable learning new software quickly
• A reliable laptop or desktop, stable high speed internet and a quiet place to work
• Living in the Philippines

Nice to have

• ClickUp, Asana or Monday.com
• GoHighLevel or another CRM
• Writing SOPs and documenting workflows
• Project or team coordination
• Experience supporting a US based business
• You see what needs doing and take ownership of it without being reminded

Hours: 20 or 40 hours a week, remote, mostly during US business hours.

A dedicated Skale Bak account manager supports you and your client from your first day.