Operational Risk Management Lead

globe; Metro Manila; On-site; PHP 1,339,000 - 2,455,000; Full time

Benefits offered by this job

Career growth

Competitive compensation & benefits

Dynamic team

Job summary

GCash is seeking a Lead in Operational Risk Management to develop and execute risk strategies across our fintech platform. You will assess operational risk exposures, drive policy adoption, and coordinate with teams to mitigate risks while enhancing efficiency.

The role focuses on risk identification, KRIs, RCSA activities, and senior management reporting, requiring strong analytical and communication skills in English. Join a leading FinTech that values integrity and proactive risk management.

Qualifications

• Bachelor’s degree in Accounting, Finance, Economics, Statistics or Business.
• 2+ years of experience in risk management within financial/fintech industries.
• Knowledge of Compliance, Data Privacy and Information Security.
• Strong analytical skills to assess risk exposures and implement mitigations.
• Excellent written and verbal communication in English.
• Good understanding of process management, internal controls, and risk management practices.
• Self-motivated, detail oriented, with strong problem solving skills.
• High integrity and accountability.

Responsibilities

• Provide inputs related to the development of the ORM function and workplans.
• Formulate and implement operational risk management strategies for compliance.
• Develop operational risk policies and standards.
• Identify and assess operational risks across units (RCSA and Project Risk Assessments).
• Support business assurance in developing KRIs.
• Identify root causes of operational risks and recommend mitigations.
• Monitor risks and track risk treatment plans.
• Ensure implementation of Incident and Issue Management ORM tools.
• Prepare reports on operational risk activities for senior management and committees.
• Escalate key risks and non-compliance incidents to stakeholders.

Skills

Analytical skills

Written & verbal English

Independent work

Multitasking

Problem solving

Detail oriented

Integrity

Risk management

Education

Bachelor’s degree in Accounting, Finance, Economics, Statistics or Business

Tools

Compliance

Data Privacy

Information Security

Job description

Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation! G ka ba? Join the G Nation today!

We are looking for a Lead in Operational Risk Management Lead to support the development and execution of risk management strategies. This role will focus on managing operational risk assessments, identifying risk exposures, and ensuring compliance with internal policies and regulatory requirements. You will be responsible for driving risk identification and analysis across various business units while collaborating with teams to mitigate risks and enhance operational efficiency.

You will be responsible for the following:

• Provide inputs related to individual workplans and the overall development of the Operational Risk Management (ORM) function.

• Assist in the formulation and implementation of operational risk management strategies to ensure compliance with internal policies and regulatory requirements.

• Perform reviews and develop operational risk policies and standards for effective operational risk management.

• Identify and assess operational risks across business units through activities like Risk and Control Self-Assessments (RCSA) and Project Risk Assessments/Advisory activities.

• Support business assurance management in developing Key Risk Indicators (KRIs).

• Assist business units in identifying root causes of operational risks and provide recommendations to mitigate them.

• Monitor operational risks and track risk treatment plans.

• Ensure the implementation of Incident and Issue Management ORM tools.

• Prepare reports on operational risk activity, issues, and decisions for senior management and committees.

• Escalate key risks and non-compliance incidents to relevant stakeholders for timely resolution.
  

We are looking for: (Key Qualifications)

• Bachelor’s degree in Accounting, Finance, Economics, Statistics, or Business.

• At least 2+ years of experience in risk management, data, incidents, and/or controls within the financial and/or fintech industries.

• Knowledge of Compliance, Data Privacy, and/or Information Security.

• Strong analytical skills with the ability to assess risk exposures and implement mitigations.

• Ability to work independently and manage multiple tasks under pressure.

• Excellent written and verbal communication skills in English.

• Good understanding of process management, internal controls, and risk management practices.

• Self-motivated, detail-oriented, and possess strong problem-solving skills.

• High level of integrity with a strong sense of accountability.

What We Offer

Opportunity for career growth and development in the #1 FinTech company in the country Working with a dynamic and highly collaborative team who want to change the game A company that values their people with highly competitive and flexible compensation and benefits package