Operational Excellence & Project Manager

Hellmann Worldwide Logistics-Philippines, Inc.; Pasay; On-site; PHP 1,200,000 - 2,000,000; Full time

Job summary

Hellmann Worldwide Logistics-Philippines, Inc. is seeking an experienced Operation Excellence & Project Manager to lead strategic improvement initiatives in our Shared Service Center.

You will drive productivity, streamline operations, and support seamless migration of new services into the center. The ideal candidate holds a Bachelor’s degree in International Logistics and 6+ years in an international setting, with strong analytics, stakeholder management, and Lean Six Sigma experience.

Qualifications

• Bachelor’s degree in International Logistics, Freight Forwarding, or a related field.
• Minimum 6 years of experience in an international environment.
• At least 3 years of experience leading international projects with 10+ stakeholders.
• LEAN Six Sigma certification and hands-on project experience is a plus.
• In-depth understanding of international air and sea freight forwarding and logistics processes is beneficial.

Responsibilities

• Lead end-to-end improvement projects that increase efficiency and service quality.
• Manage onboarding and integration of new services into the shared service center.
• Identify and implement process optimization opportunities using data analysis and best practices.
• Design process flows, write SOPs, and create training materials for frontline teams.
• Collaborate with cross-functional teams to implement sustainable, long-term solutions.
• Track project progress, manage risks, and ensure timely, high-quality delivery.
• Promote a culture of continuous improvement by coaching teams and applying LEAN methodologies.

Education

Bachelor’s degree in International Logistics, Freight Forwarding, or a related field

Tools

MS Excel

Cargowise One

Office Suite

Job description

About Us

Ready to rock the future with us? At Hellmann we put our people at the heart of everything we do, because for us, relationship matters. Joining us does not just mean becoming part of a global company. It is an invitation to shape the future of the logistics industry together with us. Our Hellmann culture is based on our four values: Caring, Entrepreneurial, Forward-Thinking and Reliable. These values resonate with yours? Then become part of our FAMILY that consists of around 10.000 employees in more than 200 locations worldwide.
For the better. Together.

We are seeking a motivated and results-oriented Operation Excellence & Project Manager to join our fast-growing Shared Service Center team. In this role, you will lead strategic initiatives that enhance productivity, streamline operations, and support the smooth migration of new services into our center.

About the position

We are seeking a motivated and results-oriented Operation Excellence & Project Manager to join our fast-growing Shared Service Center team. In this role, you will lead strategic initiatives that enhance productivity, streamline operations, and support the smooth migration of new services into our center.

What You Will Do

• Lead and deliver end-to-end improvement projects that increase efficiency and service quality.
• Manage the successful onboarding and integration of new services into the shared service center.
• Identify and implement process optimization opportunities using data analysis, stakeholder input, and best practices.
• Design process flows, write SOPs, and create training materials that are clear and actionable for front-line teams.
• Collaborate with cross-functional teams to implement sustainable, long-term solutions.
• Track project progress, manage risks, and ensure timely, high-quality delivery.
• Promote a culture of continuous improvement by coaching teams and applying LEAN methodologies.

What You Will Bring

• Proven experience in project management and continuous improvement, ideally in logistics or shared services.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management abilities.
• Familiarity with Lean, Six Sigma, or similar methodologies (certification is a plus).
• Ability to translate customer requirements into efficient processes and actionable tasks.
• Proficiency in MS Excel and other Microsoft Power Tools.
• Ability to translate business needs into technical requirements for IT development.
• Experience in AI engineering and its practical application in daily operations.
• Demonstrated success in leading remote teams and communicating with senior management.
• Strong organizational skills with a focus on quality, detail, and timely execution.
• Resilience and energy to perform under pressure and meet tight deadlines.

Educational Background / Work Experience

• Bachelor’s degree in International Logistics, Freight Forwarding, or a related field.
• Minimum 6 years of experience in an international environment.
• At least 3 years of experience leading international projects with 10+ stakeholders.
• LEAN Six Sigma certification and hands‑on project experience is a plus.
• In‑depth understanding of international air and sea freight forwarding and logistics processes is beneficial.

Language Skills

• Fluent in English (written and spoken)
• Additional languages are a plus.

Technical Skills

• Advanced Microsoft Excel and Office Suite skills.
• Experience with AI engineering tools and applications.
• Familiarity with Cargowise One is an advantage.

Decision making authority

• Decision‑making authority as delegated by the direct manager, in line with company policies

Inclusion and social diversity are firmly anchored values in our corporate culture. Regardless of gender, age, any disabilities, religion, ethnic origin or sexual identity: We are looking forward to meeting you!