Operation Manager

Wisc Inc; Philippines; On-site; PHP 900,000 - 1,200,000; Full time

Job summary

Wisc Inc. is seeking an experienced Operations Manager to oversee the day-to-day operations for ELV and Electrical projects, coordinating with engineering, quality, compliance, and procurement to ensure timely, profitable delivery from design to closeout.

Reporting to the General Manager, you will drive process improvements, manage resources, monitor project execution, and lead cross-functional teams to maintain high standards and client satisfaction.

Qualifications

• Experience in overseeing day-to-day operations for large-scale projects (ELV and Electrical).
• Ability to coordinate across Design, Engineering, Quality, Compliance, and Procurement teams.
• Proven track record in driving operational efficiency and process improvements.

Responsibilities

• Oversee daily operational activities across active projects and departments.
• Support GM in implementing strategies, objectives, and process improvements.
• Monitor project execution, manpower deployment, efficiency, and resource utilization.
• Identify bottlenecks and risks; implement corrective actions.
• Ensure coordination between Operations, Engineering, Commercial, Procurement, and Site Teams.
• Continue to assume Project Management responsibilities when required.
• Oversee projects from design to turnover and closeout.
• Coordinate with Engineering and Design to align designs with operations.

Skills

Operations Management

Project Management

Leadership & Team Coordination

Quality Management

Process Improvement

Technical Coordination

Compliance Management

Stakeholder Management

Negotiation Skills

Problem Solving & Decision Making

Job description

Job Summary

The Operations Manager is responsible for overseeing the company’s day-to-day operational activities for ELV and Electrical across project execution, engineering coordination, quality management, compliance, and process implementation. The role ensures that projects are delivered efficiently, profitably, and in accordance with company standards from design phase through project closeout.

The Operations Manager works closely with the General Manager and various departments to strengthen operational efficiency, maintain organizational discipline, improve internal processes, and support successful project delivery.

Operations Management

• Oversee daily operational activities across active projects and operational departments.
• Support the General Manager in implementing operational strategies, company objectives, and process improvements.
• Monitor project execution, manpower deployment, operational efficiency, and resource utilization.
• Identify operational issues, bottlenecks, and risks while implementing corrective actions.
• Ensure smooth coordination between Operations, Engineering, Commercial, Procurement, and Site Teams.

Project Management & Execution

• Continue to assume Project Management responsibilities for assigned projects when required.
• Oversee projects from design phase, mobilization, implementation, testing & commissioning, up to project turnover and closeout.
• Ensure projects are delivered within approved timelines, budgets, quality standards, and client expectations.
• Conduct project monitoring, operational reviews, and progress reporting.
• Provide operational and technical support to project teams during implementation.

Engineering & Design Coordination

• Coordinate closely with Engineering and Design teams to ensure project designs are practical, efficient, and aligned with operational requirements.
• Participate actively during project planning, design coordination, technical reviews, and implementation discussions.
• Assist in resolving technical and operational issues during project execution.

Quality Management & Continuous Improvement

• Develop, implement, and maintain quality management systems and operational procedures within the Projects and Facilities Departments.
• Conduct regular internal operational and quality audits.
• Analyze operational and quality metrics to identify improvement opportunities.
• Drive continuous improvement initiatives and process optimization strategies.
• Ensure implementation of corrective and preventive action measures.

Compliance & Documentation

• Ensure company SOPs, operational procedures, and documentation standards are properly followed and maintained.
• Enforce compliance with company rules, regulations, safety standards, and operational policies.
• Ensure proper documentation and maintenance of project records, reports, permits, testing documents, and turnover requirements.
• Support management in strengthening operational controls and accountability systems.

Sales & Commercial Support

• Serve as Sales Support during project discussions, presentations, negotiations, and technical clarifications.
• Coordinate with Commercial and Procurement teams during bidding, planning, and execution stages.
• Provide operational and technical inputs during proposal preparation and project costing.
• Maintain strong engagement with clients, consultants, contractors, suppliers, and stakeholders.

Procurement & Resource Coordination

• Coordinate with Procurement regarding project schedules, material requirements, and operational priorities.
• Assist in vendor and subcontractor coordination during project implementation.
• Ensure resources, materials, and operational requirements are aligned with project schedules.

Leadership & Team Coordination

• Assist in supervising and mentoring Project Managers, Coordinators, Engineers, and operational personnel.
• Promote accountability, teamwork, professionalism, and operational discipline.
• Support manpower planning, team development, and performance monitoring initiatives.
• Foster strong interdepartmental communication and collaboration.

Key Competencies

• Operations Management
• Project Management
• Leadership & Team Coordination
• Quality Management
• Process Improvement
• Technical Coordination
• Compliance Management
• Stakeholder Management
• Negotiation Skills
• Problem Solving & Decision Making