Onsite Telesales Agent — Commission & Paid Training

Sapient Global Services; Malabon; On-site; PHP 167,000 - 279,000; Full time

Benefits offered by this job

Competitive pay with performance-based incentives

Job training

Exposure to multiple industries

Job summary

A leading customer service provider is looking for a Telesales Agent to join their team in Malabon. This full-time role involves assisting customers with inquiries, providing accurate information, and ensuring a positive experience. Candidates should be high school graduates and possess customer-focused attitudes along with basic computer skills. The position offers competitive pay, performance-based incentives, and a collaborative team environment.

Qualifications

• Must be a High School or Senior High School graduate, preferably a college student.
• Customer-focused, detail-oriented, and solution-driven mindset is required.
• Basic computer skills and ability to multitask are essential.

Responsibilities

• Handle customer inquiries via phone, chat, or email.
• Provide clear and accurate information about services and processes.
• Resolve concerns efficiently and professionally.
• Log all interactions and updates in the system.
• Escalate issues to supervisors when necessary.
• Meet quality, productivity, and customer satisfaction metrics.

Skills

Customer-focused

Detail-oriented

Solution-driven

Basic computer skills

Ability to multitask

Education

High School or Senior High School graduate

Job description

A leading customer service provider is looking for a Telesales Agent to join their team in Malabon. This full-time role involves assisting customers with inquiries, providing accurate information, and ensuring a positive experience. Candidates should be high school graduates and possess customer-focused attitudes along with basic computer skills. The position offers competitive pay, performance-based incentives, and a collaborative team environment.