Onsite Spanish Bilingual Healthcare Support Specialist

SAGILITY PHILIPPINES B.V. BRANCH OFFICE; Iloilo; On-site; PHP 240,000 - 300,000; Full time

Job summary

Sagility Philippines is hiring Spanish bilingual Customer Service Representatives for our Healthcare Account in Iloilo. The role requires handling inbound inquiries, delivering service in Spanish and English, and maintaining accurate records.

Candidates with 1–2 years in BPO, healthcare, or customer service, are welcome regardless of college status. Onsite work with shifting schedules is required; strong communication skills in both languages are key.

Qualifications

• Native or Non-Native Spanish Speaker
• At least 1-2 years of BPO, Customer Service, or Healthcare experience
• Good English communication skills
• Willing to work onsite and on a shifting schedule
• College graduates and undergraduates are welcome to apply

Responsibilities

• Assist healthcare members with inquiries and concerns
• Provide customer support in both Spanish and English
• Handle inbound calls and document customer interactions
• Deliver quality service while meeting performance goals

Skills

Spanish language

English language

Customer service

BPO experience

Education

College degree

Undergraduate

Job description

Sagility Philippines is hiring Spanish bilingual Customer Service Representatives for our Healthcare Account in Iloilo. The role requires handling inbound inquiries, delivering service in Spanish and English, and maintaining accurate records.

Candidates with 1–2 years in BPO, healthcare, or customer service, are welcome regardless of college status. Onsite work with shifting schedules is required; strong communication skills in both languages are key.