Customer Service Representative – Healthcare Account

Gratitude Philippines; Nueva Ecija; On-site; PHP 179,000 - 201,000; Full time

Benefits offered by this job

Night differential

HMO on Day 1

Dependent coverage on regularization

Job summary

Sagility is hiring Customer Service Representatives for a Healthcare Account in Iloilo. The role requires candidates with strong customer service orientation, excellent communication and interpersonal skills, and good analytical abilities.

Selected candidates will be responsible for providing quality customer service while working in a healthcare account environment. Candidates must be comfortable working onsite and in shifting schedules, including weekends and holidays.

Qualifications

• Must have 6 months of customer service experience or completed 2 years of college with 72 units.
• Graduate of a 4-year course with at least 6 months of customer service experience.
• Willing to work 100% onsite and on shifting schedules including weekends and holidays.

Responsibilities

• Provide quality customer service within a healthcare account environment.
• Work onsite and in shifting schedules, including weekends and holidays.

Skills

Customer service

Communication

Interpersonal skills

Analytical skills

Education

2-year college or 4-year degree

Tools

MS Office

Internet browsing

Job description

Job Title: Customer Service Representative – Healthcare Account

Job Description

Sagility is hiring Customer Service Representatives for a Healthcare Account in Iloilo. The role requires candidates with strong customer service orientation, excellent communication and interpersonal skills, and good analytical abilities.

Selected candidates will be responsible for providing quality customer service while working in a healthcare account environment. Candidates must be comfortable working onsite and in shifting schedules, including weekends and holidays.

Qualifications

• Completed 2 years of college with at least 72 units and a minimum of 6 months of customer service-related work experience; OR

• Graduate of a 4-year course with at least 6 months of customer service-related work experience.

• Strong customer service orientation.

• Excellent communication and interpersonal skills.

• Good analytical and problem-solving skills.

• Knowledge of MS Office and Internet browsing.

• Willing to work on shifting schedules, weekends, and holidays.

• Willing to work 100% onsite.

Salary & Benefits

• PHP 15,000 Basic Salary

• PHP 1,000 Allowance

• 20% Night Differential

• Day 1 HMO

• HMO coverage for 1 dependent upon regularization

Work Location

Ground Floor, Robinson's Cybergate, Ungka, Pavia, Iloilo

Important Note

Candidates must undergo validation first before being invited for a walk-in interview.