Onsite Radiology Operations Associate

INTELASSIST INC.; Philippines; On-site; PHP 279,000 - 391,000; Full time

Job summary

Intelassist is seeking a Customer Service Representative to support radiology clients in a busy BPO environment. This contract, full-time onsite role requires 7 days/week coverage with a 24/7 operations mindset at Eastwood, Libis, Quezon City.

The successful candidate will handle exam processing, coordinate with radiologists and physicians, and maintain strict confidentiality while delivering high-quality administrative support and accurate, timely responses to client inquiries.

Qualifications

• Preferably a College Graduate.
• At least 3 years of experience in Healthcare BPO.
• Background in Radiology is a plus.
• Ability to maintain strict confidentiality.

Responsibilities

• Monitor and manage worklists to ensure turnaround times.
• Coordinate with radiologists, clients, and physicians.
• Process exams and dispatch to appropriate parties.
• Communicate via email and chat, maintaining confidentiality.
• Assist with reports and maintain accurate documentation.

Skills

Healthcare BPO experience

Radiology knowledge (plus)

Excellent communication

Detail oriented

Multi-tasking

Confidentiality

Education

College degree

Tools

ESR system

Job description

Intelassist is seeking a Customer Service Representative to support radiology clients in a busy BPO environment. This contract, full-time onsite role requires 7 days/week coverage with a 24/7 operations mindset at Eastwood, Libis, Quezon City.

The successful candidate will handle exam processing, coordinate with radiologists and physicians, and maintain strict confidentiality while delivering high-quality administrative support and accurate, timely responses to client inquiries.