Onsite Healthcare Customer Care Associate (Nights/Weekends)

Metacom Careers; Makati; Sur place; PHP 246 000 - 357 000; Plein temps

Résumé du poste

Metacom Careers in Makati is hiring a Healthcare Customer Care Representative for a voice-based healthcare account. This entry-level role requires no prior call center or healthcare experience, and paid training is provided.

The position is onsite with a structured schedule that may include nights and weekends. You will handle inbound calls, explain services and benefits, update CRM records, and strive to meet quality targets.

Qualifications

• Entry-level role; no prior call center or healthcare experience required.
• Excellent communication and listening skills necessary.

Responsabilités

• Handle inbound calls from customers.
• Explain services and benefits to callers.
• Update CRM records accurately.
• Meet quality targets and performance metrics.

Connaissances

Communication

Active listening

Empathy

Outils

CRM software

Description du poste

Metacom Careers in Makati is hiring a Healthcare Customer Care Representative for a voice-based healthcare account. This entry-level role requires no prior call center or healthcare experience, and paid training is provided.

The position is onsite with a structured schedule that may include nights and weekends. You will handle inbound calls, explain services and benefits, update CRM records, and strive to meet quality targets.