Onsite Healthcare CSR & Sign-On Bonus

TTEC; Tangob; On-site; PHP 180,000 - 300,000; Full time

Benefits offered by this job

Sign-on bonus

Career development

Inclusive culture

Benefits package

Job summary

TTEC, located in Lipa, Philippines, is seeking a Healthcare Customer Service Representative to work onsite and resolve escalated or complex calls with empathy and care.

You will handle customer inquiries, conduct product research to resolve issues, and support a team focused on exceptional service. The role offers a sign-on bonus and a benefits package as part of an inclusive culture.

Qualifications

• Completed senior high school or high school (old curriculum).
• At least 2 years of customer service experience.
• Recognize, apply and explain product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Skills

Customer service

Communication

Problem solving

Computer literacy

Education

Senior high school diploma

Tools

Microsoft Office

Job description

TTEC, located in Lipa, Philippines, is seeking a Healthcare Customer Service Representative to work onsite and resolve escalated or complex calls with empathy and care.

You will handle customer inquiries, conduct product research to resolve issues, and support a team focused on exceptional service. The role offers a sign-on bonus and a benefits package as part of an inclusive culture.