Onsite Healthcare CX Pro — Lipa, Sign-On Bonus

Hammerjack Pty Ltd; Lipa; On-site; PHP 201,000 - 290,000; Full time

Benefits offered by this job

Sign-On Bonus

Career development

Health benefits

Inclusive culture

Job summary

TTEC is seeking a Healthcare Customer Service Representative to be onsite in Lipa, Philippines. You will help customers by resolving calls with care and expertise, bringing humanity to business and supporting a positive customer experience.

Key tasks include handling inquiries, researching answers, and offering compassionate product guidance. Sign-on bonus after 90 days and a supportive, inclusive culture are part of the role.

Qualifications

• Completed senior high school or high school (old curriculum)
• At least 2 years of customer service experience
• Recognize, apply and explain your product or service knowledge
• Computer experience

Responsibilities

• Resolve escalated or complex customer calls
• Provide quick answers and product consultations with compassion
• Resolve customers' issues with a smile

Skills

Customer service experience

Communication

Problem solving

Education

Senior high school

Job description

TTEC is seeking a Healthcare Customer Service Representative to be onsite in Lipa, Philippines. You will help customers by resolving calls with care and expertise, bringing humanity to business and supporting a positive customer experience.

Key tasks include handling inquiries, researching answers, and offering compassionate product guidance. Sign-on bonus after 90 days and a supportive, inclusive culture are part of the role.