Onsite Healthcare CSR | Night Shift, HMO & Allowances

Tasq Staffing Solutions; Compostela; On-site; PHP 212,000 - 312,000; Full time

Benefits offered by this job

HMO

Night Differential

Job summary

Tasq Staffing Solutions in Cebu City, Philippines, is hiring a Healthcare Customer Service Representative (Medical Allied Courses) to deliver excellent service via phone, email and chat. You will handle inquiries, resolve issues, and maintain accurate customer records, contributing to first-call resolution and team success.

Requirements: BS Nursing (3rd year) or Medical Allied Courses with 6 months BPO experience. Onsite placement; graveyard shifts. Salary 19K-28K plus allowances.

Qualifications

• Completed at least 3rd year in BS Nursing or Medical Allied Course graduates with 6 months BPO experience
• Willing to work fully onsite
• Graveyard shift availability

Responsibilities

• Respond promptly and professionally to customer inquiries via phone, email, and chat
• Resolve customer issues and complaints with a focus on first-call resolution
• Maintain accurate and comprehensive records of customer interactions
• Collaborate with team members to improve customer service processes
• Provide product and service information to assist customers with their needs
• Proactively identify opportunities to enhance the customer experience
• Meet or exceed individual and team performance targets

Skills

Customer service

Communication

Problem solving

Education

BS Nursing (3rd year)

Medical Allied Course

Job description

Tasq Staffing Solutions in Cebu City, Philippines, is hiring a Healthcare Customer Service Representative (Medical Allied Courses) to deliver excellent service via phone, email and chat. You will handle inquiries, resolve issues, and maintain accurate customer records, contributing to first-call resolution and team success.

Requirements: BS Nursing (3rd year) or Medical Allied Courses with 6 months BPO experience. Onsite placement; graveyard shifts. Salary 19K-28K plus allowances.