Onsite Customer Support Pro — Elevate Experience

Hammerjack Pty Ltd; Iloilo; On-site; PHP 240,000 - 360,000; Full time

Job summary

TTEC Iloilo is seeking a Customer Service Representative to work onsite in Iloilo. You will help customers, providing quick answers, applying product knowledge with compassion and resolving escalations with a smile.

Expect an inclusive culture and a supportive environment focused on career development, with the chance to join a global team of lifelong learners guided by company values.

Qualifications

• Completed senior high school or two years in college.
• Must have at least 3 months of BPO experience.
• Great verbal communication and business writing skills.
• Recognize, apply, and explain your product or service knowledge.
• Computer experience.

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Skills

BPO experience

Verbal communication

Business writing

Product knowledge

Computer skills

Education

Senior high school or 2 years in college

Job description

TTEC Iloilo is seeking a Customer Service Representative to work onsite in Iloilo. You will help customers, providing quick answers, applying product knowledge with compassion and resolving escalations with a smile.

Expect an inclusive culture and a supportive environment focused on career development, with the chance to join a global team of lifelong learners guided by company values.